Posted by Anonymous
I am extremely frustrated with the support I have received on my dishwasher. I took off work for the technician to come and wasted a day because they wrong part had been ordered. So, I took off work another day for them to come and they cancelled the appointment that morning. So, I had to schedule it again and take off another day and this time the technician (a different one) came and said the 1st technician ordered the wrong part, so I am again, having to take 4th time for this. This is horrible service. I have a job and need to be at work but no one seems to care about that. I am not convinced that I will get it fixed this time either. I also had to reschedule contract workers because the leaking dishwasher ruined my kitchen floors and they can't fix it until the dishwasher is fixed so it have had to move them yet again. Because of this, I will never buy another applicance from Sears. Having to take 4 days off from work (hopefully it will only be 4) is not acceptable for a 10 minute job.