Posted by Anonymous
DO NOT buy appliances from Sears. We purchased a "brand new" Samsung refrigerator in July 2013, and it required a service call as it was not cooling within a month. Since then, the freezer part has broken, and we have had 4 total service calls. The freezer is not working AGAIN, and now they say the warranty is expired, so we would have to pay to have it fixed -- ALL when the problem has been apparent for nearly the full year!!! I wish there was a lemon law for appliances!! Sears has been NO help. Might as well have bought it on Craig's List for all the help Sears has been.