Find the latest Samsung news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
Samsung is investing $380 million in South Carolina to manufacture home appliances, creating an estimated 950 jobs over the next three years. State and company officials said Wednesday that Samsung is locating in the former Caterpillar plant in Newberry.
Samsung has released the Notebook 9 Pro, its first laptop with an S Pen. Announced at Computex last month, the Notebook 9 Pro features a 360-degree hinge allowing it to operate as a laptop and a tablet. It comes in 13.3-inch and 15-inch variations.
... getting better faster than audiobooks are getting cheaper · Motorola's new Stream wireless earbuds debut in the UK for $105 · JetBlue's Customer Service can now track you across every platform · Read Google CEO's email to staff about anti-diversity ...
The Bixby button on the side of Samsung's fantastic Galaxy S8 is finally getting its most important feature: voice support. The company has started rolling out an update to enable Bixby Voice for Galaxy S8 and S8+ owners in the United States who signed ...
Samsung announced it will offer select Galaxy S8 and S8+ owners in the U.S. early access to its Bixby artificial-intelligence-based voice-command technology. Galaxy S8 or S8+ owners can sign up to participate in the early preview test, which will ...
... home entertainment, Internet of Things, mobile computing, smartphones, virtual reality, wireless infrastructure and wearables, in addition to offering leading content and services related to mobile payments, 360-degree VR video, customer support ...
Their problem is not an indictment of all Samsung refrigerators, but it speaks to Customer Service. On Your Side reached out to Samsung and a spokesperson gave us this response via email: “At Samsung, consumer satisfaction is core to our business and ...
If you're a hardcore computer gamer – or if you've ever wanted dozens upon dozens of Excel spreadsheet columns visible at the same time – you may be in luck. Samsung unveiled its new ultrawide monitor, the CHG90, in a statement released Friday.
Although the Samsung Galaxy Note 7 was one of the biggest blunders in smartphone history, the South Korean firm believes it will stand up to Apple's 10th anniversary iPhone 8. A new report has revealed that Samsung is set to launch its Galaxy Note 8 in ...
Individuals patiently looking forward to the release of Samsung's Bixby, the company's mobile virtual assistant that will go head-to-head with Apple's Siri and Amazon's Alexa in the U.S., will need to wait a bit longer, according to sources familiar ...
Soon enough, a third high-end Samsung smartphone will join the Galaxy S8 and Galaxy S8+ on store shelves. The new handset, the Samsung Galaxy S8 Active, has been designed as a more rugged version of the S8 model lineup and is expected to launch ...
The Good The Samsung Galaxy Book has an excellent screen, strong performance and long battery life. For a 12-inch tablet, it's compact. A keyboard cover and stylus are both included. The Bad It can get hot if multitasking for a long time. The keyboard ...
Samsung is offering a new deal for the Galaxy S8 that's pretty appealing if you're a T-Mobile customer: buy one S8 from Samsung's website, get a second one free after a instant rebate. Samsung's deal is refreshingly simple and free of fine print. There ...
There are two new Samsung products in the pipeline that seem rote, but are worth paying attention to. The first is Tizen 3.0, the latest version of the company's multi-purpose OS; and the second is the Samsung Z4, which will be the first phone to run ...
The latest issue might be the most annoying yet. Galaxy S8 owners don't have to use Bixby or facial recognition, and they can buy a good case to protect their phone. But phones that spontaneously reboot? That's a major issue. Hundreds of users have ...
Given the misfortune Samsung went through last year with the Galaxy Note 7, the company undoubtedly needed to bring its A-game for 2017. Intro the Galaxy S8 and Galaxy S8+, the company's latest flagships to help consumers forget that it accidentally ...
Last month, Samsung confirmed it would be selling refurbished Note 7 devices, and now we know where and when the phones will go on sale. According to a report from ET News (via SamMobile) the recycled Note 7 will be available in South Korea from ...
Improved 4K video capture. Smaller and lighter than previous version. Supports live streams. Compatible with iOS and macOS. Affordable. Cons. Not submersible. 4K footage limited to 24p frame rate. 4K files are huge. Android support limited to Samsung ...
Earlier this week, the Galaxy S8+ I ordered finally arrived on my doorstep. A long-time iPhone user, I wasn't sure what to expect, but thought now was as good a time as any to complement my Apple (aapl, +0.04%) lifestyle with something from the Korean ...
After rolling out a firmware update to all Galaxy S8 and S8+ units to fix the remap issue of Bixby button, Samsung will be releasing another software update next week to the two flagship devices to fix the red tint display issue. Confirming the news, a ...
Samsung's Galaxy S8 is a great looking smartphone — it's also covered entirely in very scratchable glass. So it's no surprise to hear that Samsung is developing a rugged version of the phone for people who'd rather not worrying about shattering it.
Users can buy a Galaxy S8 warranty or a Galaxy S8+ warranty directly from Samsung. Getting extra protection for their device. The stunning new Galaxy S8 is water-resistant, but Samsung's warranty still protects against water damage, broken screens, and ...
Samsung's Galaxy S8 and S8+ phones are outselling their predecessor models from a year ago by “strong double digit” percentages, even at higher prices, the company said on Monday. The news offers the first evidence that the Korean electronics giant ...
Getting people interested in virtual reality gear is tricky. It's pretty much impossible to convey the VR experience without some hands-on time. So what's a marketer to do? Samsung's been pretty good at finding clever ways to advertise around that problem.
Editor's Note: This story was updated on March 31 with more details. The Samsung Galaxy S8 is arriving soon everywhere; Samsung says pre-orders begin March 30 and phones ship April 21, though that timetable will likely depend on your carrier.
Samsung's new Galaxy S8 line of smartphones will be the first able to hit close to gigabit-per-second download speeds on T-Mobile's current mobile network, the carrier said on Wednesday. Samsung's new flagship smartphones, unveiled at an event in New ...
Tech giant Samsung will not be offering any refurbished Galaxy Note 7 smartphones for sale or rent in the United States, the company told Reuters. Samsung said on Monday it would sell refurbished versions of the Note 7, which were permanently pulled ...
... begrudgingly agreed to send me an ancient Note 4 as a loaner and even then they made it crystal-clear this was a special exception for me. I vowed right then to leave T-Mobile, because Customer Service was my main reason to stay. But they knew full ...
There aren't that many Korea-only phones anymore. But we found one at a cell phone shop at Samsung headquarters in Suwon, south of Seoul. The Samsung Galaxy Folder shows that it's perfectly possible to create a classy Android flip phone. Now, if it ...
Technology leaks aren't uncommon in the first place, but pre-launch pictures and information regarding Samsung's upcoming Galaxy S8 and Galaxy S8 plus in particular have been hugely abundant. We've seen press shots, we've seen live pictures and ...
... Best Help Desk Software 2016 · Best HR Software & Management Systems of 2016 · Best Idea Management Software 2016 · Best Membership Management Software 2016 · Best Network Monitoring Software 2016 · Best Online Collaboration Software 2016 · Best ...
What is being billed as South Korea's trial of the century gets underway Thursday as the de facto leader of Samsung Electronics faces bribery and embezzlement charges, part of a larger web of scandal that forced the impeachment of President Park Geun ...
Samsung Electronics is planning to expand its U.S. production facilities, shifting some manufacturing from Mexico, the Wall Street Journal reported on Wednesday. The South Korean firm's initial capital investment is expected to be around $300 million ...
South Korean President Park Geun Hye conspired to take bribes from technology giant Samsung and engaged in a pattern of influence-peddling and abuse of powers, a special prosecutor said Monday. Independent counsel Park Young Soo announced the ...
Dish Network confirmed that it has teamed up with Samsung to repair in-home washing machines, adding another item on the satellite TV giant's fix-it capabilities. The partnership comes amid a recent voluntary Samsung recall of some 3 million top ...
Samsung heir Lee Jae-yong and four other senior executives from the electronics giant were indicted Tuesday on charges including embezzlement and bribery, South Korean prosecutors said. Lee is the vice chairman of Samsung Electronics, the world's ...
Available in 10- and 12-inch models, preorders for the Windows 10 ($139.95 at Amazon.com) tablets start on April 21. Both come bundled with a detachable keyboard cover and S-Pen stylus, unlike Microsoft's Surface Pro line, which still requires you to ...
Samsung's upcoming high-end handset, the Galaxy S8, might be hitting store shelves in a couple of months. The tech company will release its Galaxy S8 worldwide on April 21, Korea-based ET News is reporting, citing a "high-ranking official" at an ...
A South Korean court on Friday ordered the arrest of Jay Y. Lee, the 48-year-old head of the Samsung Group, on suspicion of bribery and other charges in a corruption scandal that led parliament to impeach President Park Geun-hye. Prosecutors accuse Lee ...
A Samsung SDI battery manufacturing facility in China caught fire on Wednesday after faulty lithium-ion batteries went up in flames, the company confirmed to Reuters. The fire occurred in an area of the factory where battery waste, including bad ...
Worldwide Quantum Dot Display (QLED) Market 2017 Research report is an in-depth analysis of 2017 global Quantum Dot Display (QLED) market on the current state. First of all, the report (2017 Quantum Dot Display (QLED) Market) provides a basic ...
Worldwide Multicolour LED Modules Market 2017 Research report is an in-depth analysis of 2017 global Multicolour LED Modules market on the current state. First of all, the report (2017 Multicolour LED Modules Market) provides a basic overview of the ...
NEW YORK—Following an investigation that took months, Samsung Electronics has revealed the root causes behind those exploding Note 7 phones: design and manufacturing flaws associated with the lithium-ion batteries used in the phones, which were ...
NEW YORK— Samsung is about to reveal the answer to the burning question: why did batteries inside the Note 7 catch fire leading to two separate recalls before Samsung pulled the plug on the phablet-sized phone altogether. The company's top executives ...
Just look at the thousands of Note 7 users still on Verizon -- the carrier is routing calls to its Customer Service to get them to turn the phones in. Samsung expects the Note 7 debacle, which resulted in 3 million recalled phones, to cost it more than ...
After Samsung recalled almost 3 million top-loading washing machines in November because of reports of explosions, customers say they aren't getting the help they need from Customer Service and the repair options aren't fair. (Published Thursday, Jan.
Don't give up on Samsung's Customer Service. Some who have not been able to get their recalled machine say they have contacted the Consumer Product Safety Commission hotline at www.cpsc.gov to file a complaint about the recall. If enough people file a ...
Some people must still really, really love their Samsung Galaxy Note 7 phones—despite the device's flawed and dangerous design, which can cause the battery to catch fire. Verizon tells Fortune exclusively that "thousands" of its customers are still ...
Alternatively, you can contact Samsung's customer support on 0330 726 1000, Carphone Warehouse on 0370 111 6565, Vodafone on 0333 304 0191, Three on 0800 358 04045, O2 on 0333 234 1457, and EE by calling 150 from their mobile (not the Note 7, ...
South Korea's special prosecutor on Monday sought an arrest warrant for Samsung Electronics heir apparent Lee Jae-yong on bribery charges, linking the executive into the country's deepening political scandal and raising potential economic uncertainty ...
