Read the reviews below to see the experience other people have had when dealing with customer service from Progressive.
Progressive is worst insurance company ever, was hit by a lady who has progressive was her fault she even admitted it to the police and my witness, has been 3 weeks since accident and still I have no rental car or money for it, however they have already paid off my passengers, they won't answer or return any phone calls, so if u get hit by a progressive customer prepare for a fight n get a lawyer
Just listened to the third Progressive radio ad in a row. Can't stand Flo, change TV channel when she comes on. Now have to listen to her TRY to sing. Time for a new ad campaign. Get something new. I'm looking for new insurance, but the last thing I would buy is Progressive
I was involved in a car accident on September 1st of this year. I was T-Boned by a woman who ran a stopsign with a 30 foot RV. She was insured by Progressive. Progressive insurance has refused to offer an amount close to our vehicals worth and used 8 month old ads from a bad ecomomy and. my medical costs, ambulatory services, or even reimburse my family for our GPS. Is this a common practice for Progressive?
I was involved in a car accident on September 4th of this year. I was T-Boned by a woman who ran a redlight. She was insured by Progressive. Progressive insurance has refused to cover my medical costs, ambulatory services, or even reimburse my family for our childseat. Is this a common practice for Progressive?
I just had one of the best customer service experiences with Progressive that I've had with any company in my life. I went to the DMV this morning to simply update the address on my license, and they told me my license had been suspended for over 8 years! After spending 5 hours there (isn't the DMV fun?) and on the phone with my insurance company, it turns out the state thought I had an SR22 with Progressive on an old policy and they therefore had suspended my license. Even though I haven't been a customer of Progressive since 2006, two representatives waited with my on the phone line until my next turn at the DMv window. I then simply handed the phone to the DMV employee and the people from Progressive explained the situation, faxed in some paperwork while I sat there, and then waited on the line until the DMv said everything was cleared up. I will switch back to Progressive when my current contract expires!
