PlayStation customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from PlayStation.

Posted by Anonymous


You guys when it comes to updating extremely from 1 to 10 you're get a half 0 that is why people live in the counseling going back to PC thank you very much for showing me the true affection PlayStation never again

Posted by Sean Carter


Someone stole my acct.its and the password .he is using it right now and I cant log in.his gamer tag is on and a bunch of numbers are behind it.plwase help .I don't know how to fix it

Posted by Jonathan


Can yall banned this person who is a hacker and his name is SalvadorenoJose and he kept killing me so report this for dropping money and for modding other people account this is for ps3

Posted by Anonymous


My account has been hacked buying playtime I want it canceled TN

Posted by I_WILL_FIGHT_U


Hello, I have a streamer named bashing me, my name, me as a person, telling everyone I am a man, a b**ch, a piece of sh**. Telling everyone he is going to rip the sh** out of me at every chance he gets. Wrote my ustream name on his stream for everyone to see! I have put in multiple reports but nothing is being done about it. More viewers keep coming in here & he keeps talking bad about me. I thought bullying was not allowed on psn?! 150 plus people in here and rising. I'm very mad that this harrassment & bullying isn't being dealt with.

Posted by Evildeathmuffin5


My account was hacked into last night and the hacker created a sub account and purchased callofduty 4: Modern warfare for $19.99 strait from my account wallet. I have no way to delete the sub account and have been only able to change the password and how much it is able to purchase.

Posted by Mawhite4499


If I had known that mods on ps4 can never be done would have bought Xbox in steed because cheats makes gaming much more fun play more . U know u could sell the mods to games on ps 4 now u make even more money in the mean time u loosening customer cause u refuse to let people have there fun. In the near future I believe PS4 will go bankrupt. Because of no cheats face it cheats make gaming. More fun

Posted by Anonymous


I never signed up for this, Now they are taking money out of my account everyday, I need to stop this. How do I do that and get my money back?

Posted by e-love919


Want to cancel my playstation now subscription

Posted by Darkonevone


Why is my account suspended for I didn't do anything wrong

Posted by Anonymous


Hi, theres a problem on ps3 black ops 2 theres hacks on 70% of the lobbies the hack is that you can't move...

Posted by Anonymous


The hdmi thing in back of my PlayStation is out a lil bit n I can't plug in my hdmi cord

Posted by Anonymous


Why does it keep hanging up when I call

Posted by Innocent


Im trying to get in touch with the right person at playstation to send my new EDM single to for future use in a Dance/Racecar game. Its a very positive upbeat track that would blend in well on a video game. My name is Christopher Forbes and If you send me a direct email of someone so I can send it to them.Thank you so much. The track -Innocent-"New Life " is online if you want to look it up also-Chris Forbes/Yellow Rhinestone Records/Mirror Ent.

Posted by ql_one


I paid for a downloaded game and it didnt download and the PlayStation still took my money. I would like my money back or the game i order

Posted by Anonymous


I have been trying to call the customer service number and I'll doesn't hang up what's up with that I need a live person to talk to I need a number that works

Posted by Lcowjw48og


Bought full game on Sony network but the demo is all I got

Posted by Anonymous


grandson continues to try to purchase games for his ps4 and he is still be told the CC does not work. can someone help me out here.?? it worked for 2 months this year now all of a sudden it doesn't??
I'v called and kept getting the run around, can't understand the language, or get put on hold.
HELP.....please

Posted by Rusty17fla


I was thinking about cutting the cord with cable and signed up for a Vue membership. It buffers horribly and we could not get through 10 minutes before shutting it off. I have since tried different times of the day and with the same horrible results. I am not having any problems with Netflix or Amazon, so this clearly tells me it's not my network. Anything I can try before I cancel my membership?

Posted by randy


hello playstation i would like to tell you how MAD i am because your company and other game
console companies mostly make games that are internet only which is a big slap in the face. Dont forget where you come from i dont understand why you make 90% of your games unable to play without a internet connection. i wish someone would fix this problem it really gets me MAD i can not play a decent game without having to use the internet, can you please grow a pair of balls and stop nickle and diming your people. the design of the ps4 is ugly for one and the disc ejecter is the behind 5 years you should be ashamed of yourslef cheating people for not making something you can be proud of. i hate my ps4 and i doslike the people who make these online only games i wish they would just quiet there day job amd go work in dubii

Posted by grandsons screen name is nicknas


So...grandmother purchases playstation plus for grandson and sets it up at my house...payed for a year BUT no where when I was setting it up did it mention that additional charges apply for some stuff...grandson is 10 and has NO idea that he is charging things...brought grandson home (6 hour drive each way) and receive my visa statement last week...OMG!!!! 6 weeks of charges in the hundreds of dollars. I call just support and first, the man barely speaks english, second, refused to let me speak to a supervisor about charges, third, blamed me for not turning off my credit card, fourth said what do you want me to do about it??? Well, I had many ideas, however he was not understanding me. I had NO IDEA how this worked and I believe there was no info reg this on the set up page. I feel duped, ripped off, laughed at, ridiculed, and basically I feel like this is theft by deception...I haven't been able to make the roundtrip ride there to try to fix this and I haven't had the energy or desire to fight with someone who refuses to transfer me to someone in billing, who speaks english and could possibly care that I have a real problem with this and the lack of proper instructions. Credit card is maxed and I feel like that is so wrong!!!! Not done PS4...I just need a minute to have the following return my calls such as the AG I contacted and consumer affairs division, better business bureau, and AARP before I return the call and pray I can speak to someone who is in a position to not ridicule me, and to try to help me solve the problem....

Posted by bigkrisdum


I have a ps4 so last night i try tp pay for the plus but it wouldn't let need help!,,,,

Posted by shinji


bye all the staff of SoNy PSP Vita. you didnt did you best what i complain about yesterday. I cant send messages at Facebook page because you damn . You all want is money not the entertainment that you promise to your valuable customer those poor kids didnt know how stupid they are continuingbto support you. We buy a game disk then what after we spend a hundred dollar we cant fully enjoy our no your game because we need again another dollar to unlock it damn you a profit diggin business. I know business is profit minded. But Sony Psp vita is terrible

Posted by Maddog


I bought ps4 11-24-15 it's 1-19-16 it won't turn on nothing it's like does not have any power at all tried every plug in around it's just broke but need to find out how to get it replaced or fixed

Posted by Claytons_mom2k15


My nephew has a ps4 and we played online on his but we just went and bought one and my husband has a play station plus account now too and its trying to make us buy the play station plus under both names! Why is it doing it?

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