Pentax customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Pentax.

Posted by Anonymous


As popular as your 20 x 60 binoculars are ( I have two Pair ) why do you not make a 70 or 80mm pair, make the same way the 20 x 60's are made. I think with their reputation, you would do very well with these additions.

Posted by mary wong


To Pentax Technical Support,



Pentax optio m60



After pressing the shutter release button, I hit the right arrow button to view the image. The picture on display was blurry. Could this be the memory status being full ?

I tried to delete some of the old pictures I do not want in order to get more space. It does not work.

What could be the problem ? If I want to buy a new memory card,which one should I buy


Please advise.Thank-you.



Mary Wong

Posted by Ted


I have Pentax K10D digital camera and I want to use my old film lens, a Tamron XP zoom-Macro lens with it. I tried it and it worked fine for 2 small shoots but the next time, the shutter would do a few shots, then quit, then in further attempts sometimes it would work for a bit, but eventually it got so it would do one shot and refuse to depress the shutter button after that and now it pretty much won't shoot at all. I read a suggestion that I should input the focal length of the lens but the camera's range of possible focal lengths does not extend enough to include the focal length of the lens. I tried to use the Pentax forums online but they keep telling me my message is Spam and I have to register, so I di, but then they told my I had not properly filled out proof that I am human. Right. I guess there was supposed to be one of those "captcha" boxes on the page, but there wasn't . And there was no "Help" or "contact" button so that I could say that the Proof-of-humanity button was out of order.

Posted by Colorsgreen


I came threw tonight with my family and was told to park my own car without my money being taken and than once I had to walk back to the window to give them my money they forgot my soda. Once I got my food the shift manager Dustin extremely rude like told my girlfriend not to come threw during rush hour when we where full paying customers and she was with family worst experience I have ever had and do not like their attitude toward her one bit

Posted by Anonymous


I am a happy customer of the compact camera Q series 02 standard zoom camera. my battery no is D-L168. I cannot find my battery on any site. Please let me know where I can get a new battery. I am very saddened because I paid over $600 for my camera. Need a battery ASAP. Thanks.

Posted by Never buying Pentax again


My camera is not very old. It started going out of control. Called and they said go look at the minimum repair cost. Most people find that this is so high they just buy a new camera. If my camera is not expected to last less than 2 years then the company is selling junk! I should have never bought this horrible camera! I am just going to go buy a product from a company that actually cares about it's customers and sells products that are not the definition of junk like Pentax is. This company should be embarrassed to be selling something as poorly built as this is and then act like we the consumers should be stupid and keep buy this kind of JUNK. DO NOT every buy anything from this company!!!!!!!!!!!!!

Posted by Anonymous


Have 645N. Used Pentax cameras all my life. Love them. If I can't get a digital back. I will switch brands.We both loose. Please contact me

Posted by Gramihop


I am looking for a new battery for my Pentax phone. PBR-40C

Posted by Anonymous


Last December I purchased a Pentax underwater camera from Lighthaus Camera Kona on the Big Island of Hawaii. Their customer service was terrible. I brought the camera back to them today as the camera was difficult to charge, it filled with water, and the port (which we have never used) to connect it to a TV was not functional. The camera shop employee would not exchange it for the same model. H said it had no exchange value in a rude fashion. All he would do was send it to Pentax for repair, if that was possible.



This my third Pentax camera. I will think twice before purchasing another Pentax camera if this is the customer service standard you accept.



Ken Running

Posted by [email protected]


Some years ago I purchased a new K10D. Now I am thinking about purchasing the new K5II----but wondering if you could inform me what the main/major differences are bewteen those two camera.

Many thanks,
Richard Hahn
Chicago, IL

Posted by rmoorez


I purchased a Pentax A40 last December. In November the screen just went blank. I sent it in to Pentax Service right away. Just got a call that it would cost $94 to repair. They said that the LCD screen had leaked and was due to rough handling. My wife and I are senior adults with no childern around. We kept the camera in a semi-hard foam lined case and it did not have one scratch. I called Pentax only to be told too bad. So...unless you want a disposable camera...do not buy Pentax



Rod

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