National Grid customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from National Grid.

Posted by Grammyjam333


I just had a visit from someone claiming to represent Nat'l Grid. They were going to give me the deal of a life time. They say if it sounds too good to be true, it usually is. All he wanted was my account number. This gave me an uneasy feeling. I called Nat'l grid and got a young man who really had all the answers. He made me feel like his very own grandmother looking out for my welfare. He was so well informed that I got a lesson that could work for many areas of my life. I hope there's a way to figure out who this young man is so you can thank him for me.

Posted by aprilao


I just talked to the best customer service collection rep ever, thank u for having just a wonderful person to talk too. She even made me feel better, not sure her name, i think it was connie, but not sure called Thursday June 7 at approx 1:35 pm eastern time.
Would like to know who this was so I can thank her. I called about account # 0046320156

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