National Grid customer service news

Find the latest National Grid news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

AG seeks probe of National Grid lockout


Healey's office also wants to know whether customers are paying for services in their rates that aren't being provided during the lockout, be they safety inspections, leak surveys, gas main replacements or Customer Service hookups. And more, the office ...

National Grid lockout is an awful display of corporate greed


Re “Utility workers locked out and in limbo” (Business, July 11): Shame on National Grid for halting its employees' health care after refusing to allow them to work during contract negotiations. This is a horrendous display of corporate greed from a ...

Locked out, National Grid workers grapple with loss of income, health insurance


As the lockout at National Grid stretches into its third week, 1,250 out-of-work gas employees around the state are grappling with the loss of income and health insurance following the utility company's decision to bar employees from working when ...

Linklaters and CMS reprise lead roles as National Grid sells £1.2bn stake in gas distribution business


Linklaters has reprised its lead role opposite CMS on National Grid's £1.2bn sale of its remaining 25% stake in the UK's biggest gas distribution business to a consortium of international investors. This premium content is reserved for. Legal Week ...

National Grid charges up outreach for low income programs


They also have Customer Service professionals at the center and have set up a payment center with Western Union. “We are excited to broaden our reach and help more customers who need and deserve it most,” John Bruckner, president of National Grid ...

Why PG&E, National Grid and Enel are charging up to power EVs


Twelve thousand and counting. That's the number of electric vehicle charging ports being sponsored by three California utilities: San Diego Gas & Electric, Southern California Edison and Pacific Gas & Electric. While that number might sound modest, ...

National Grid prices going up


Lauren Linder - ALBANY, N.Y. (NEWS10) - The New York Public Service Commission adopted a joint proposal by department staff, National Grid, and other parties. According to the commission, the decision establishes three-year electric and gas rate plans ...

National Grid gas operations center coming to Peabody


... tenant is CNE Direct, a computer recycling facility, and the third is Nippon Express U.S.A., which uses the space for a truck terminal. National Grid will occupy the last quarter of the facility. The property also sold for $21.7 million last fall ...

National Grid urges safety as winter storm provides snow, whiteouts, hazardous travel conditions


Customers who depend on electrically powered life support equipment, such as a respirator, should register as a life support customer by calling National Grid's Customer Service center at 1-800-642-4272. (In a medical emergency, always dial 911.).

Former National Grid deputy GC joins UK engineering group Renishaw as interim legal head


Former National Grid deputy general counsel Mark Noble has re-emerged at engineering company Renishaw as interim general counsel and company secretary. This premium content is reserved for. Legal Week Subscribers. Subscribe today to get ALL ...

Ofgem's Competition Proxy Plans Disappoint National Grid PLC


U.K. energy regulator Ofgem said Tuesday that it plans to use a competition-by-proxy approach to reduce costs relating to the connection of a nuclear reactor to the country's electrical grid, in a move that National Grid PLC (NG.LN) labeled "very ...

Chameliya Hydropower project adds 15 MW to Nepal national grid


The Himalayan Times reported that Chameliya Hydropower Project funded by Government of Nepal and Republic of Korea through Economic Development Corporation Fund has added 15 megawatt of electricity to the national grid on Friday. Project Chief ...

National Grid earns Emergency Response Awards from Edison Electric Institute


"The tireless work by National Grid crews during the macroburst in May, as well as a series of thunderstorms and tornados in July exemplifies our industry's commitment to Customer Service," EEI President Tom Kuhn said. "National Grid crews worked ...

Wipro Ltd. Says It Will Defend $140 Million Lawsuit From National Grid US


India-based technology services company Wipro Ltd. (WIT) said Friday that it will vigorously contest a lawsuit filed by National Grid US seeking damages of $140 million, plus additional costs, in relation to a project dating back to 2009. Wipro said it ...

Wipro to challenge $140m suit by National Grid US


The country's No. 3 software exporter Wipro said on Friday that it would challenge a lawsuit filed by National Grid US seeking damages of over $140 million related to a project that dates back to 2009. The lawsuit was filed by the American unit of ...

National Grid proposes new plan for liquefied natural gas


PROVIDENCE, R.I. (AP) — Utility National Grid says it needs a domestic source of liquefied natural gas, and if proposing a $180 million facility with a pipeline that already passes through Providence. The Providence Journal reports that National Grid ...

Russia 'tried to hack' Britain's national grid and tried to penetrate telecoms companies including BT, warns cyber ...


Russia 'tried to hack' Britain's national grid and tried to penetrate telecoms companies including BT, it has been claimed. National Cyber Security Centre chief Ciaran Martin will confirm in a speech today the a major assault on British major power ...

Grateful for response from National Grid


We have been experiencing our lights dimming, on a frequent basis, and decided to call National Grid on Oct. 31. Within one hour, a serviceman from National Grid was at our door. He did a thorough exam of our electrical box inside and conducted a ...

National Grid renews 12-strong legal panel until 2019


The FTSE 100 company confirmed that from 1 September all its existing panel relationships would continue until 2019. This premium content is reserved for. Legal Week Subscribers. Subscribe today to get ALL ACCESS and 15% off! A premium subscription ...

State finds National Grid at fault in gas explosion


A state regulator has concluded that National Grid failed to follow regulations regarding discontinuing gas service at a Long Island property where an explosion later occurred. The New York State Public Service Commission today issued an order ...

Ofgem Challenges National Grid Cost Plan For Hinkley Point Upgrade


The U.K.'s energy regulator Ofgem said it believes the network grid upgrade to connect the new Hinkley Point C nuclear power station in England and the electricity network can be completed for less than the 840 million pounds ($1.08 billion) proposed ...

Cicilline urges National Grid to use tiered system


PROVIDENCE, R.I. (AP) — Congressman David Cicilline is urging National Grid to take steps to help low-income people amid the utility's request for a 53 percent electricity rate hike. Cicilline sent a letter to Timothy Horan, president of National Grid ...

Ofgem tell National Grid to legally separate electricity system operator function


... on the energy select committee had called for National Grid to be stripped of its ESO role believing there to be a potential conflict of interest given National Grid's non-regulated business which imports power from abroad also uses its regulated ...

National Grid cuts $76 million from rate hike request


The company said the rate increase would allow it to modernize its electricity and gas networks "to further enhance reliability and resiliency" and improve Customer Service. It said it has proposed a $2.7 billion investment in it systems over the next ...

National Grid, IBEW to build Granite State Power Link project


CONCORD — National Grid and a labor union announced Thursday an agreement to construct the proposed Granite State Power Link project, a potential alternative to Northern Pass. National Grid and development partner Citizens Energy have committed to ...

National Grid to import LNG from US shale for the first time


The US shale boom will reach British homes and power plants for the first time this weekend as National Grid prepares to take delivery of its first US cargo of liquefied natural gas. A UK-bound LNG carrier is scheduled to arrive at the Isle of Grain ...

Local businesswoman says she lost over $2K in National Grid scam


SARATOGA SPRINGS, N.Y. (NEWS10) – A local businesswoman said she fell victim to a scam, and she wants to warn others. Kat Philo uses electricity every day at her salon Blended Hair Studio. But on Wednesday, she almost lost it after getting a call from ...

National Grid planning 15 percent price hike for electricity, natural gas


In a typical monthly bill, a customer who used 600 kilowatt-hours of electricity would see an increase of $11.23 (13.9 percent). A customer who used 77 therms of natural gas would see an increase of $10.38 (14.9 percent) on the monthly bill. The new ...

National Grid proposes rate hikes, new jobs


SYRACUSE, N.Y. (WIVB) — On Friday, National Grid filed a proposal to change gas and electricity prices. The reason for the proposal, National Grid says, is to modernize electricity and gas networks, and “improve Customer Service.” With new prices, the ...

National Grid proposes rate hike in 2018


National Grid says the new delivery prices will allow the company to modernize its electricity and gas networks to further enhance reliability and resiliency, improve Customer Service - including programs to assist the most vulnerable customers and ...

National Grid Plans Share Consolidation After 84.4P Special Dividend


Gas and electricity network operator National Grid PLC (NG.LN) Wednesday said its board approved a special dividend of 84.4 pence per share and added that it plans a share consolidation to replace every 12 shares with 11 shares. -Write to Rory Gallivan ...

National Grid proposes Canada-New England clean energy power line


National Grid is proposing to develop a new transmission project that would bring up to 1,200 MW of clean energy from Canada to the New England power grid. To drive down costs, increase efficiency and minimize environmental impacts, the proposed ...

National Grid proposes 1200-megawatt New England project


CONCORD, N.H. — National Grid on Tuesday announced a transmission project that would bring up to 1,200 megawatts of clean energy from Canada to the New England power grid and run along existing lines in Vermont and New Hampshire. National Grid ...

National Grid a good 'hedge against Trump rally', JPMorgan says


National Grid has a strong investment case as its earnings momentum accelerates and represents a hedge to a reversal of the 'Trump' rally, JPMorgan Cazenove said on Friday. Reiterating its 'overweight' rating, JPM said earnings momentum looked set to ...

National Grid gas network sale to close in 'next few weeks'


Infrastructure investor International Public Partnership expects to its investment in the National Grid's gas distribution network to be completed in the next few weeks. Last December, the FTSE 250 company said that it was part of a consortium to buy a ...

Ofgem confirms it will cut National Grid's spending allowance


Energy regulator Ofgem confirmed on Friday that it will cut National Grid's spending allowance for running the high voltage electricity grid and high pressure gas main by £185m. Ofgem will reduce National Grid's allowances for the high pressure gas ...

Ofgem: Greater Separation for National Grid's System Operator Role


Britain's Ofgem and the government have announced plans to create greater separation between the system operator role performed by National Grid and the rest of the National Grid group. A more independent system operator will help to keep household ...

Utilidata, National Grid announce Volt/VAR optimization project


Utilidata struck a partnership in Clifton Park, New York with National Grid intended to deliver energy savings to electric customers in the town as part of the Reforming the Energy Vision (REV) Demand Reduction Demonstration Project. National Grid will ...

National Grid's newly separated gas distribution business appoints first GC


National Grid's newly separated gas distribution business has appointed a general counsel to lead its in-house legal team. The gas distribution business – which was created by last year by National Grid's sale of a 61% stake in its UK pipelines to a ...

National Grid sending helicopters over West Newbury


Residents of West Newbury and adjacent communities should expect to see and hear helicopters flying overhead during the next month. National Grid has contracted with a firm to make aerial inspections of approximately 3,000 miles of electric ...

Officials investigating manhole explosions in Brockton


Brockton's business district was hit with manhole explosions shortly after midnight Monday, leading to road closures and bringing emergency crews to the area. The first reports of smoke in the area behind 262 Main St. came at 12:02 a.m., according to ...

Jewish Landlords Arrested in Dangerous Gas Meter Bribery Scam


Authorities in Brooklyn arrested dozens of people, including a number of Jewish landlords and property managers, in a dangerous scheme to install gas meters in buildings where the gas lines had not yet been inspected for safety. Gas company insiders ...

Seven former National Grid workers, landlords busted for illegal gas meter scam in Brooklyn, Queens


Seven ex-employees of the National Grid utility company were indicted Thursday along with 34 other defendants in the scheme that came under scrutiny between January and June 2016, according to authorities. Weldon Findlay, 47, a former National Grid ...

National Grid: West Roxbury gas metering and regulating station is operational


Local resident Mary Boyle speaks in October 2016 to the crowd during a protest against the West Roxbury Lateral gas pipeline. Wicked Local staff file photo/Brett Crawford. By Julie M. Cohen [email protected] ...

National Grid Customers Could See Rate Hike Over Cleanup Of Gowanus Canal


National Grid said the rate hike is necessary to modernize gas infrastructure and improve Customer Service. The surcharge would only be used to pay for the cleanup if the costs exceed the estimates. Residents near the canal have been putting up with ...

National Grid sells majority stake in gas pipe network


"When Macquarie ran Thames Water, the end result was poorer Customer Service, higher bills, massive debts, complex tax structures and profits siphoned off to its parent company in Australia," the union said. "Unison fears a similar fate lies in store ...

National Grid's Crown Jewel Triumph


The sell-off in utility stocks has done nothing to prevent National Grid getting a stupendous price in the sale of its gas pipeline business. Sometimes competition for scarce assets weighs more heavily in M&A than unfavorable market conditions. The U.K ...

National Grid plans £4bn cash return from selling stake in gas business


National Grid is to sell a 61% stake in its gas distribution business to a consortium of investors for about £3.6bn and then return £4bn to shareholders. The FTSE 100 company has agreed to sell its interest in the gas distribution business, subject to ...

Linklaters, Clifford Chance and CMS lead as National Grid sells stake in UK gas distribution business


Linklaters, Clifford Chance (CC) and CMS have secured lead roles on National Grid's sale of a 61% stake in its UK gas distribution business to a consortium of overseas investors. The winning consortium, selected after a competitive auction, comprises ...

National Grid Cautions Consumers Against Utility Scams


If you are in any doubt as to whether and individual is a National Grid employee, tell the person to wait outside and call the NationalGrid Customer Service number to confirm. For Brooklyn, Queens, and Staten Islandcustomers can call 718-643-4050. In ...

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