Posted by Anonymous
cant get to talk to a napster person they make it hard to solve problems raphsady i had no problems
Napster customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Napster.
26
May
18
Apr
05
Dec
Posted by LilbitTea
I payed my Napster thur the app, but I logs in thur my face book and I payed last night but I still can't listen to my Napster my face book name is (LilBit Imsoforreal Moore). So I payed and WHY I CANT LISTEN TO MY NAPSTER SO PLEASE LOOK INTO THIS PROBLEM SO IT CAN GET RESOLVED I PAYED WITH MY CREDIT CARD
29
Oct
Posted by [email protected]
I have two Napster accounts for 5 years I want to use both of these accounts to mix music from accounts are there software that will allow me to do this
17
Oct
28
Aug
Posted by Anonymous
I subscribed to Napster in August 11, 2017 and cancelled on the same day since I could not streamed my music on my phone. After several attempts by Chatting with one of the representative the issue remained unsolved. I asked to cancel this subscription on the same day and I also asked the representative as why my personal credit card information was on file since 2015. I had made an attempt in 2015 to subscribe but had the same problem and cancelled on the same day. I asked representative to withdraw my credit card information from Napster files and he said he would cancel information in its entirety. Now I received my statement for August 2017 and there is a charge of $9.99 for services not provided by Napster. I will escalate this matter with the Better Business Bureau and the Attorney General Office if this is not resolved as soon as possible.
06
Jul
02
Jul
07
May
Posted by Anonymous
Your jacked up service has no working phone numbers.NONE! Tried cancelling my service. It will not let me. Says to call you. But none of your numbers work. This most likely does not either. Cancel my service Charles Elkins
Email me in regards to this. As of today May7,2017. Any charges past this will be recouped in small claims court along with a $1000.00 for my inconvenience.
A very disappointed customer.
13
Apr
09
Apr
Posted by Rhapsody/ Napster
I have been trying to contact Napster coutomer Service. I want to pay my bill and update the information on my account. I have been trying sents yesterday but can't get threw the numbers you have for Napster no answer. Please get back to me and walk me threw this I want to speak to a rep.please call me I don't want to lose my account. Please help.!!!
25
Jan
Posted by Anonymous
Amazon stopping payment for the services of napster. Got a new phone and have not been able to open my account have not been able to contact anyone on phone to help me and because of this am canceling my subscription my number if no one has contacted me by 8:00 am on 1-26-17 then I will contact my bank and stop payments thank you Charles Jackson
13
Jan
27
Dec
Posted by Anonymous
My name is Desi Barmore and l was charged$10.00 for a account I never used.I am blaming Metro Pcs for the mistake because I told them I couldn't afford a extra bill from Napster.They told me to contact you because your a thrid party.Please erase this$10.00 from my Metro Pcs account.Thanks.If you have any questions please feel free to contact me at.A text preferred.
12
Dec
02
Dec
25
Nov
11
Nov
27
Oct
18
