Posted by tammy
complaint is.this is an ongoing issue.2010 is when we bought this gas range.when using self cleaning button.it locked my oven and display went black.we called they came and fixed it within 2 business days.2015 i use my self cleaning button again its locked again display black..ive spent so many hrs on the phone explaining the problem.it took over 2 weeks just to get an appointment .i was put on a list for 24-48 hrs then to get that rescheduled ANOTHER 4 days later.to my prevail they showed up on jan 20 2015..now im waiting again.only to hear from your supervisors and from extended warranty dept.im sorry for your frustrations.Really!!!! fix my stove.not only am i told if it cant be resolved we will refund your money back(not for the oven) for the warranty !! what about my stove ! we paid almost 1000 for it back in 2010.i dont want 318 back for a warranty.i want either the stove fixed or replaced as the warranty company stated. this is the words of one of your departments..........GET QUOTE
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KITCHENAID. FOR THE WAY IT'S MADE.
With KitchenAid Extended Service Plans, you can extend the life of your appliances and keep them operating at peak performance. Owning an extended service plan protects your appliances from costly repairs and unnecessary expenses.
When you purchase KitchenAid Extended Service Plans, you'll receive these benefits:
Convenient service scheduling '“ call us 24 Hours a day, 7 days a week, 365 days a year if you need to schedule service
No deductibles or hidden fees '“ no out-of-pocket expenses on covered repairs
Service you can trust '“ call and we'll send an Authorized Service Technician
Repair or replace '“ if your appliance can't be repaired due to a mechanical or electrical breakdown, we'll replace it
Affordability '“ a single repair bill on an appliance can average $154 - $252
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And the best part is...most brands you have in your home are eligible for coverage!
Purchase an extended service plan, receive a quote, find information, and more all on this one website.
Refer to Terms and Conditions for complete details, including obligors, administrators, limitations and exclusions. In TX, the obligor is Federal Warranty Service Corporation.