Insignia customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Insignia.

Posted by Anonymous


I bought an insignia tv 2 months ago. The button on the remote doesn't work and Amazon contacted you. I called..my info was taken and i was put on hold firever snd the representitive never came back I waited 30 minutes and hung up. . Thus is unacceptable. I need my remote replaced ad Amazon promised but am not calling back and dealing with terrible customer service

Posted by JackieO


I do not want to pay someone to help me hook up DVD player to my new Insignia tv

Posted by jo


customer service is Rude, she doesn't listen to my concern ..

Posted by Lee Lee Bass


My tv is 2 yrs old my screen went black & no sound called customer service they offered no solution,no repair or replacement, these TV's need to have a recall they're TRASH & @Bestbuy & @insignia KNOW IT, I'M CALLING THEM OUT!!!?????????

Posted by Insignia 43"


Tried 3 different times to email with a question. Each time, after selecting the "submit" button, I got an "error in sending e-mail" message. What's up?

Posted by Anonymous


I have contacted signia to help with my 32 inch TV and they were unable to help. parts are not available, the tv is only 2 years old. I was told to contact a local technician to see if they could find the part. how can they find it if Signia can't?

I told the rep that I would never buy another signia product and she said she didn't care.

maybe you will care.

Ken Hall

Posted by Anonymous


no 1 answers & your tv doesnt get all my channels. No answer soon to my phone 818-782-3884 & i return ur tv today. Also no batteries for remote. Every one else provides.

Posted by Anonymous


Hello,

Purchased the tab at best buy in Chicago and I am desperately looking for the manual in SPANISH. I would appreciate the link for it.



Thank you very much,

Ivan Henao

Posted by Mike


So my insignia tv has had a black screen for years,you turn it on and after 2or3 min it goes black just never got around to fixing it.last night i was at a party and someone said they also had or tv and it did the same thing. I go online and there are so many people with or issue.why didn't best buy issue a recall on there home brand tv,why did so many people have this issue and paid to get it fix and there was know support. I think this is a big deal.

Posted by jondama1


Just purchased insignia NS19D220mx16-A at Best Buy,tried to get user guide online per your instructions, no success.
please send user guide to my email address.

Posted by Anonymous


I have a new Insignia Roku TV and no remote codes for my Direct TV remote work. I have to return this TV if you cannot help me. I used every code on your web site and on Direct TV site. I know how since Direct TV instructions are familiar to me. I am using a red,white, and yellow input cable. I think I have your TV setting on satellite TV but TV says no signal. My remote is RC 64 type You 32" TV Mode can you help? signed frustrated 1003

Posted by Anonymous


Spoke with Carlos, he was excellent, mannerly, friendly and very helpful. I had a problem trying to get rid of the banner that kept going across the bottom of my TV screen. I was on hold for just a minute or 2, very good service....

Posted by [email protected]


We were so impressed with out 19 inch insignia TV that after two years we went out an purchased another one. It is very much to our requirement and we hope if we need another electronic item we will certainly look for Insignia first.

Posted by DOROTHY


I purchased an INSIGNIA TV ten months ago. It is totally unresponsive to any commands. Goes on and off on its own,only to Channel 9.4 and with no picture or
sound. In addition it is holding my DVD captive.

HELP! HELP! YET NO HELP IS FORTHCOMING FROM INSIGNIA NOR BEST BUY WHERE I PURCHASED IT.

I AM BEING GIVEN A LOUD RAZZ LET THE BUYER BEWARE.

Posted by dkeyes


the insignia camera i purchased from a friend did not come with a manual or a disc to download pictures and videos on my computer. is there any way i could get one of these ? i really like this camera. it is by far one of the best for quality pics and videos. easy to handle. ive got a lot of pictures and videos but cant download them.

Posted by Anonymous


In the past 6 months I've had to buy 3 chargers fir my samsung galaxy cell, they have turned out to be disappointing, outside of being expensive 24 for each one. Single mom without work, disappointed.

Posted by Anonymous


fast and extremely pleasant

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