Posted by Anonymous
I need to talk to a live human NOW!
Fingerhut customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Fingerhut.
03
Dec
16
Dec
04
Aug
Posted by Anonymous
Hello I Be A Member Of Finger Hut For Year. And I Would Like For Everyone To No About Them. Please Do Not Buy Anything From Them. Because Their Stuff Is No Good I Have Bought A Bed In A Bag From Them And It Was Torn And Bought A Pin Elephant From Them And They Do Not Want To Refund My Money Back Because It Had Changed Colors On Me And I Paid Too Much Money For For It Who Going To Sit And Pay A Hundred Some Dollars For A Pin Elephant That Change Colors. So Im A Very Good Customer Of There And I Will Not Be Buy Ant Thing Else From Them. Ms. Carpenter
24
May
18
Jan
07
Jul
13
Apr
28
Mar
Posted by Anonymous
I would like to apologize for saying that fingerhut was purposely trying a to make me late.I called today and they said it could be up to 45 days when they send out invoices.They told me it was sent on the 26th of March,and I will get it soon.So I won't be late after all,sorry Finger but,my mistake.
28
Mar
Posted by Anonymous
I have 6 credit accounts and one new car loan,three years old.I have never been late,ever!!.and called finger but two weeks ago and asked,where is my invoice,they said it has not been generated yet.Now its March 28th,still no invoice,they are purposely trying a to make me late,I don't understand.I am a disabled veteran,in a wheelchair,I don't deserve this.And your prices are twice as high as,Wards,getting ton,stone berry,target,Walmart,or any other charge account.why is this?.
23
Mar
08
Mar
23
Feb
29
Jan
Posted by Anonymous
I got fresh start credit made my monthly payments on time. when I called to inquire about my revolving card all of a sudden they claimed I missed a payment nd they giving me a second chance with fresh start. each representative tell me a different story even when I called in with my receipts they need to do better training of their representatives
29
Jan
17
Jan
Posted by Anonymous
I tried to place an order for some reason it would not let me do it on line called customer service several times the first time the person was very rude second time she would not place my order told me to try on line again called back and asked for a supervisor she would not connect to one I tried to order again and was very rude so I told her to cancel the order I was waiting for her to hang up so I could do the survey she must of thought that she hung up the phone NOT I got talked about like I was a piece of dirt on the floor to her co-worker when she realize she didn't hang up the phone I informed her what I heard I asked for a supervisor again was left on hold for 10 minutes no one ever came what a shame when I spend money it does make her paycheck shame on her
10
Dec
04
Nov
13
Oct
Posted by Anonymous
I was given a credit for 400 bucks, last year. I checked out a recliner, it said I didn't have enough credit. But it was sent. I returned the recliner, now am in collection for a chair I should have never received. My credit score went from 700 to 500 because of this huge mistake on your part. I also get phone calls. Your mistake, fix it. THANKS, JANIE STEWART
07
Aug
Posted by Anonymous
I have sent you a few emails telling the account in Leonard Jones name was forged. I have not seen where you understand. I have talked to my attorney about this matter. I have never ordered anything from you. The person who forged my name is Patricia Jones I am asking you to please send me a copy of the signature and agreement that I did not sign so I can take it to my lawyer. Leonard Jones 3100 sweetwater road apt I am very tired of receiving information that I did not order or agreement to.my email your company is wrong for harassing me. I told you from the first notice what happened. Let me know when the information will arrive.
Thanks
Leonard Jones
25
Mar
Posted by Anonymous
I have never had such a terrible service in my life .I cannot understand the people I talk to .This service is so bad that I all I want to do is pay you off at then I will never do business with you again .I will not refer you to anyone I know.So please stop the phone calls or I will have to report you for phone misuse.
22
Mar
Posted by No. Your business
I have had a fingerhut account for approximately 4 months. I faithfully make my payments. Two weeks ago I made a payment online for 60.00. One payment only. Fingerhut took 2 payments of 60.00 the same day. When I called them on to tell the it messed my checking account up they told me they would reverse the payment in 24 to 48 hours later. 72 hours later it had not gone back to my account they informed me they were sending a check. I told them no as quickly as you took my money out you put it back. They would not!!!!! Needless to say I am ticked off I immediately canceled my account and will neve never deal or recommend fh to anyone! Anyone. The worst customer service I have ever dealt with you have taken a double payment from me messed up my checking account and you are going to send me a check! Pack sand!
19
Feb
Posted by Anonymous
The so called genuine leather was a cheap vinyl coat that lasted like a snowball in June. It tore all to pieces within a few days of wearing. Began to rip apart at the seams and the cheap vinyl tore like it was only paper when it worn. Was no good. I don't recommend Fingerhut to anyone. There warranty on their products are as useless as they are. They don' stand behind their products. Do not buy anything from them. THEY WILL RUIN YOU SOME WAY, SOME HOW. I KNOW FROM EXPERIENCE. That;s 50 years later and not ever ordering from them since.
