Posted by Anonymous
I meant to say that when you attempt to use the self serve is forwards the call to customer service which is closed. So there is no option to pay my bill, either online because the site is always down and can't pay by phone because the self serve is not working. So does Fido do this on purpose to make people late on paying their bill so they can rake in interest charges? How can they not, after all this time, figure out a way to keep their website up and running for customers that want to pay their bill? Self serve, they say 24/7? All I want to do is pay my bill and look at the time that they have made me waste on this!