Find the latest Duke Energy news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
Today's batch of burning questions, my smart-aleck answers and the real deal: Question: Duke just replaced the electric meters in our neighborhood. The new meters look very complicated. The display is constantly changing like a video poker machine.
Tampa Bay utilities started sending crews north to help the Panhandle after historic Hurricane Michael made landfall on Wednesday. Duke Energy Florida, which serves the Panhandle, expects a total of 100,000 to 200,000 customers will lose power as a ...
It's another record-setting session on Wall Street, with the Dow and S&P 500 Index hitting new all-time peaks. Not all of the day's action is to the upside, though, with homebuilder Beazer Homes USA, Inc. (NYSE:BZH), utility name Duke Energy Corp ...
Florence's floodwaters breached a dam holding back a large reservoir at a Wilmington power plant Friday, and coal ash from an adjacent dump could be flowing into the nearby Cape Fear River. Duke Energy spokeswoman Paige Sheehan said the company ...
Duke Energy Corp. grappled with deadly Hurricane Florence's aftereffects as a breach in a coal-ash landfill worsened and its Brunswick nuclear plant declared a low-level emergency because of flooding. The U.S. Nuclear Regulatory Commission declared an ...
Duke Energy said Saturday night that heavy rains from Florence caused a slope to collapse at a coal ash landfill at a closed power station near the North Carolina coast. Duke spokeswoman Paige Sheehan said about 2,000 cubic yards (1,530 cubic meters) ...
Sally Thelen, a spokeswoman for Duke Energy, cited reporting by USA Today that revealed the gas utility serving the affected Massachusetts area has more miles of old, cast-iron gas mains than all but 15 utilities in the country. More: Natural gas ...
TAMPA — Tampa Bay ratepayers' utility bills may go up or down next year depending on which side of the bay they live. Tampa Electric Co filed with state regulators Friday to cut customers' monthly bills by $8 to $99.55 per 1,000 kilowatt-hours used.
Duke Energy Florida is transitioning its home energy meters to smart meters between this fall and 2022. But if customers want to opt out, it will cost them. Regulators on Tuesday gave the utility permission to charge a monthly fee of $15.60 for any ...
Established in 1947, the company is values-based with proven performance in superior quality, innovation and Customer Service throughout the QSR industry. With 7,000 employees worldwide, GSF services more than 125,000 stores on five continents from its ...
Duke Energy Florida's next phase of its push for more solar energy will be the construction of the Columbia Solar Power Plant in Columbia County by March 2020. The project is part of the Pinellas County utility's plan to add 700 megawatts of solar ...
TAMPA — A Plant City woman fired several shots at an occupied vehicle Wednesday night during a road rage incident along Interstate 275 near Dale Mabry Highway, according to the Florida Highway Patrol. Destiny Harrison, 24, was taken into custody ...
If you have problems, your first source is Duke's Customer Service. If you can't resolve the issue, file a complaint with the public staff at the state utility commission. For more information on Duke Energy's Smart Meters you can click here. News 13 ...
North Carolina will start offering an unusual escape clause for the thousands of North Carolina residents who complain that Duke Energy's two-way communication utility meters give them headaches, ear-ringing and a case of the "brain fog." Residents who ...
Laura Hensley watches her son Gabriel, 2, of Crittenden, Ky., play with an oversized Light-Bright inspired display at the newly remodeled children's museum inside the Cincinnati Museum Center in Cincinnati on Friday, May 4, 2018.
ST. PETERSBURG — Regulators have finally closed the books on the Levy County nuclear project that never was. The Nuclear Regulatory Commission terminated Duke Energy Florida's licenses last week for the proposed nuclear reactors at the utility's ...
When Gena Marshbanks opened her February power bill, she got a high-voltage jolt of surprise. Her charges from Duke Energy had more than doubled, she said. "It was mind-shocking," said Marshbanks, a Berea resident. Another Berea resident said her ...
Duke Energy has asked state regulators for permission to raise its rates on customers in the Pee Dee region of the state, but it's uncertain if the company will later request a rate hike in the Upstate. Customers in Florence, Darlington and Sumter ...
ST. PETERSBURG — The head of Duke Energy Florida is leaving his post to take a new role with the utility's parent company June 1, the company announced on Wednesday. Harry Sideris, 47, was appointed this week to serve as vice president and chief ...
Duke Energy has refiled its application to construct a natural gas pipeline through central Hamilton County. Duke says the pipeline is necessary "to ensure the safe and reliable delivery of natural gas to its customers in Southwest Ohio for decades to ...
Don't freak out this Saturday night if you're driving down Interstate 75 south and you don't see that familiar, reassuring glow of CINCINNATI on the Duke Energy Convention Center. And don't worry, the Jack Cincinnati Casino will still be open all night ...
Duke Energy isn't happy with a recent report that accuses the energy giant of spending $80 million of customers' money every year to influence local politicians, media outlets, and citizens. The corporation sent a cease-and-desist letter to North ...
The George Dean Johnson, Jr. College of Business and Economics at the University of South Carolina Upstate will present Kodwo Ghartey-Tagoe, South Carolina president of Duke Energy, as part of its Wells Fargo Speaker Series on March 22.
CINCINNATI — Duke Energy and joint owners of a retired coal-fired power plant in New Richmond have announced the sale of the site. Duke Energy, American Electric Power and Dayton Power & Light said Monday they finalized the sale of their retired ...
Feb 20 (Reuters) - U.S. power provider Duke Energy Corp said on Tuesday it would issue $2 billion in new shares this year to deal with the financial impact of recent tax reforms that it also said would weigh on 2018 earnings growth. Shares of the ...
One of the region's most controversial pipeline proposals in recent years is moving forward once again. For two years, Duke Energy has expressed the need to construct a new underground natural gas pipeline through central Hamilton County. It says the ...
One of the largest U.S. electricity companies is making changes that could make it easier for black, female and other minority-owned construction and hauling firms to compete for work on its multibillion-dollar project to excavate and close coal-ash ...
RALEIGH — Neighbors of Duke Energy Corp.'s unlined coal ash pits in North Carolina went to court after the company said their $5,000 "goodwill" payments required them to give up future health claims linked to contaminated well water, but now they're ...
An effort to boost the region's residential energy efficiency will launch Monday with $500,000 from Duke Energy's $80 million settlement in from an overbilling dispute. The program offers homeowners and landlords interest-free loans to pay for ...
Duke Energy wants a 15.7 percent electric rate increase in Northern Kentucky. CLOSE. Simply Money Advisors discuss how to save money on heating during the cold season. Customers have a chance to react during a Feb. 8 public hearing in Florence.
Duke Energy Florida customers' bills won't go up because of Hurricane Irma thanks to a new tax break. But they will likely go up because of a new solar panel tariff. Pictured is Duke Energy Florida president Harry Sideris. [SCOTT KEELER | Times]. Tampa ...
Shuttle service planned for BMX Gator Nationals in Oldsmar. OLDSMAR — The city has partnered with the PSTA and IS offering a free shuttle during this weekend's USA BMX Gator Nationals at the Oldsmar Sports Complex.Public parking will be available in ...
In 1903, Alester G. Furman, Lewis Parker, J. Irving Westervelt, and Harry Haynsworth made electrical mill operations possible in Greenville. Their Carolina Power Company constructed a hydroelectric plant, the second in the state, on the Saluda River.
The Delaware Supreme Court in a 4-1 decision Friday upheld the dismissal of a derivative suit seeking more than $145 million from the directors of Duke Energy Corp. over the handling of coal ash releases in North Carolina.
After years of desolation, demolition fences are up and buildings are coming down as demolition is underway at the former Western Home Center in Colerain Township. Sally Thelen, spokeswoman for Duke Energy, said the utility bought the property at 7600 ...
Duke Energy customers are some of the many affected by a possible security breach announced by a payment processing company owned by PayPal. The energy company has indefinitely suspended its in-person payment services as it looks for a permanent ...
Duke Energy Corp. said Tuesday some of its customers may have been affected by a data breach revealed by PayPal Holdings Inc. last week. On Friday, Tio Networks, which PayPal bought in July, said it had uncovered evidence of unauthorized access to its ...
Shannon Baker-Branstetter is a senior policy counsel for Consumers Union, the policy and mobilization division of Consumer Reports. You should be able to manage your utility bills by controlling how much energy you use at home. That's logical and ...
The country's largest electric company says charging North Carolina consumers the full, multi-billion-dollar cost of cleaning up coal ash dumps is comparable to tire stores charging customers an extra fee to dispose of an old set of radials. Most ...
RALEIGH, N.C. (AP) — Charging North Carolina consumers the full, multibillion-dollar cost of cleaning up coal ash dumps is comparable to tire stores charging customers an extra fee to dispose of an old set of wheels, a Duke Energy Corp. executive said ...
Joe Grossi enjoys the view from his Symmes Township home. He loves the trees. A towering leafy one in his side yard offers shade in the summer. Some plump evergreens add privacy. Together, they dampen the noise from Interstate 71 and provide a natural ...
RALEIGH, N.C. (AP) — The nation's largest electric company agreed Monday to seek a smaller rate increase on more than a million North Carolina customers, with a smaller potential profit margin, but still wants nearly $200 million a year to clean up ...
A suspicious Oxford resident called police after a woman claiming to be from Duke Energy came to her door asking for information. The resident's roommates provided a recent bill that they said the woman used to enter information into an iPad. When the ...
ST. PETERSBURG — Add another notch to Hurricane Irma's toll: Duke Energy's earnings. The utility, of which the local Duke Energy Florida is a part, reported on Friday $954 million in net income for the third quarter of the year — or $1.36 per share ...
Duke Energy Corporation (DUK - Free Report) an electric and natural gas utility based in Charlotte, NC, is set to report third-quarter 2017 results on Nov 3, before the opening bell. Last quarter, the company posted a negative earnings surprise of 0.98 ...
That is essentially the deal Duke Energy customers will get after the Florida Public Service Commission voted unanimously Wednesday to accept a settlement from Duke regarding its Levy County nuclear site. It ends the controversial payments that ...
Duke Energy Corporation (NYSE:DUK)'s latest quote $87.85 $0.97 0.93% will find technical support in $87.28 a share and a breakdown below this region would be a significantly bearish signal for Duke Energy Corporation traders. Any way you dice it, a dip ...
Haynes C. Goddard is professor emeritus of economics at the University of Cincinnati. Cincinnati residents may not be aware of the natural gas explosion and fire last December in Columbus near a Domino's restaurant. A construction crew penetrated a ...
Duke Energy Corporation (NYSE:DUK)'s latest quote $85.14 $0.67 1.06% will find technical support in $84.54 a share and a breakdown below this region would be a significantly bearish signal for Duke Energy Corporation traders. Any way you dice it, a dip ...
Bowing to legal pressure from environmental groups, Duke Energy on Friday announced it would use maps to show how failures at its coal-ash ponds could affect the public. The company said it would make inundation maps and emergency contact numbers ...
