Find the latest Digicel news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
The telecoms is reported to have sold 202 communication towers in El Salvador to USA-based Phoenix Tower International in a multimillion-dollar deal. Digicel Group operates in over 30 territories spanning the Caribbean, Central America and the Pacific ...
Digicel has reportedly told its bondholders that its last quarterly earnings dropped by 10 per cent. According to a release seen by Bloomberg News, Digicel's earnings before interest, taxes, depreciation and amortisation in the quarter to the end of ...
The termination of the Digicel sponsorship agreement with Cricket West Indies did not come as shock to Cricket West Indies CEO Johnny Grave who revealed that a new long-term principal partner will be announced as early as next Tuesday. Although Grave ...
Cricket West Indies (CWI) and telecommunications giant Digicel have severed their sponsorship agreement prematurely, ending a 13-year commercial relationship. In a statement yesterday, CWI said an agreement had been reached to end the relationship ...
Caribbean. The premier IPTV platform allows any user to access 8 live Olympic feeds, including 24 hour Winter Olympic news, over any mobile device. “We are proud to partner with Digicel PlayGo to provide Caribbean users next-gen OTT service so they can ...
The Digicel team in Trinidad visited the residents of Aging at Home, Sangre Grande, where they presented Desiree Alexander, administrator of the home with a gas cooker, among other items. Georgina Perterkin chats with Mr Young, the Peace of Mind home's ...
Prison officers, much like those who serve within the protective services, face a certain number of threats made against them and their families by those whom they help put behind bars. To ensure the safety of its officers, the Prisons' Officers ...
Telecommunications company, Digicel, has announced the appointment of Alexander Matuschka Greiffenclau as Group CEO, effective February 2018. Greiffenclau will succeed Colm Delves who had signalled to the Board some time ago his intention to step down ...
However, in light of the FTC's plans to issue new and amended standards and, in some cases, to offer automatic compensation to customers, the Irish giant said it was not taking matters related to Customer Service lightly. “Customers' perception of ...
As part of its restructuring process local cell phone service provider, Digicel has reduced its customer care service from 24 hours to 12 hours. Customers were informed via text message that customer care accessed by dialing 100 from their Digicel ...
Digicel said they will be completing the rollout of the country's first Fibre-to-the-Home [FTTH] network this year, and will “use the technology to deploy the most advanced Fibre TV and Internet service.” “Our technology will be a game-changer as it ...
Digicel Group has completed a refinancing deal after receiving commitments for $1.255bn (€1.16bn) of new term loans – up from an initial $935m (€861m). The new loans have been agreed on improved terms for the borrower, with maturities of five and seven ...
ZTE Corporation a major international provider of telecommunications, enterprise and consumer technology solutions for the Mobile Internet, announced an agreement with Digicel Group to expand 4G LTE networks across its 26 marketsAncla in the ...
Each section inviting one to escape an extraordinary and jaw-dropping destinations across the globe including, Cano Crystals in Colombia, Lake Retba also known as The Pink Lake in Senegal, Lencois Maranhenses in Brazil, Havasu Falls in Arizona USA ...
PRESS RELEASE – Among the slate of events to celebrate the 72nd birthday of world reggae icon, Bob Marley, is this year's Redemption Live concert to be hosted by regional sponsor, Digicel, in partnership with Red Stripe on Sunday 5th February in ...
And while thousands are expected to turn out, fans across the world will have several ways to also watch the concert live – including via Digicel Jamaica's Facebook page, CEEN TV which covers the Caribbean, Canada and the USA, as well as via the Catch ...
Jaded876 • 9 months ago. what u mean like Mondays and Tuesdays when tickets are half price? not even in the USA prices are this low, we just cant be pleased, Am pretty sure they operate in an industry that uses a lot of electricity which we have to ...
Digicel Business has received the Cisco Enterprise Networking Partner of the Year award for Central America, North America and Caribbean [CANSAC] region. The award was presented at Cisco's global Partner Summit in San Francisco, California, ...
Digicel announced the launch of its Christmas campaign #GetGifted including a return of last year's popular community initiative “Make A Wish.” “From today, all residents of Bermuda can Make A Wish for the people in their lives they would like to thank ...
Denis O'Brien, the Irish billionaire who runs Digicel, says he has made “loads of money in Haiti” since starting his cell phone business there in 2005. He has also built 175 schools that educate 60,000 children. “Even before we started, I said 'we need ...
It is out of sheer frustration that I am forced to write about the poor service I have received from Digicel. I have had Digicel Play for just over three weeks, having been 'forced' to continue with the service after Telstar sold the business to them ...
I would like to offer sincere thanks and appreciation for the extraordinary Customer Service that I received from Davian Edwards of Digicel's broadband Internet services a few days ago. He went beyond what is usually required of a Customer Service ...
I have tried over and over to speak with the Customer Service manager, Mr Kirkland Alvaranga, but with no success. I have left messages; I have made an appointment and driven downtown to the Digicel headquarters to see him. But I was still not able to ...
Digicel, the telecoms firm owned by billionaire Denis O'Brien, generated $1.16bn (€1.04bn) in earnings before interest, tax, depreciation and amortisation (EBITDA) in its last financial year. The reported EBITDA figure was 1pc lower than in the ...
Our staff members are reinvigorated and full of energy having spent the past few months doing extensive training on our products and services and in Customer Service so they can truly deliver on our renewed commitment of being better for customers.”
Digicel has launched a rebrand in El Salvador after investing tens of millions in the state. Share. Email. Go To. Comments. The telecommunications company recently completed a €40m effort to upgrade and expand its network in the Central American country.
Our involvement as a company is beyond merely financial and technical support, we believe in fostering partnerships with the community organizations to ensure that they deliver an event or product that is of the highest standard and one which becomes a ...
From left to right: Cayman Airways Marketing & Public Relations Manager, Olivia Scott Ramirez, Cayman Airways Customer Service Agent, Sonia Robinson and Digicel's Brand & Communications Manager, Guy Thornton. The Cayman Airways Sir Turtle ...
Footprint to Africa - Business and Financial News (press release) (registration) (blog)He joined Digicel as Global Director for Mobile Financial Services before accepting the promotion of Chief Operations Officer (COO) in Haiti in May 2015, where he was responsible for the departments Commercial, Marketing, Customer Service, Sales and ...
Digicel has announced that Selorm Adadevoh, Chief Operations Officer in Haiti, has been appointed CEO of Digicel Haiti. Selorm succeeds Carlos Caceres who will assume the role of COO of the Group, Chief Operations Officer for Digicel Caribbean and ...
Tuesday, March 22, Digicel announced that Selorm Adadevoh, Chief Operations Officer in Haiti, was appointed CEO of Digicel Haiti. Selorm succeeds Carlos Caceres who will assume the role of COO of the Group, Chief Operations Officer for Digicel ...
After much resistance, I eventually yielded to the entreaties to switch to the Digicel's Triple Play promotion, which promises a win-win combination of Internet, cable and telephone service - a decision I came to regret less than three hours after the ...
Combining Digicel's vision, technical and customer support strength, with BroadSoft's proven BroadWorks and UC One platforms, will help customers mobilize their workforce, drive productivity and lower communications costs,” said Jonathan Reid, Managing ...
New Digicel board members Alex Tasker (left) and Barry O'Brien with CEO Conor Looney. (GP). MORE ARTICLES. AS I SEE THINGS: Constitutional reform and national development Read More · A passion for words Read More · West Terrace, Bay Primary in ...
What remains at our core is Customer Service. We've spent some time developing our systems to cater to the customer from interest to installation. To be backed by internationally recognised criteria such as Ookla is just testament to the quality of ...
A DECADE ago telecommunications company Digicel entered the Trinidad and Tobago mobile phone market, bringing competition and breaking up a pre-existing monopoly. Digicel is expecting another market revolution with its recently launched “Digicel Play ...
Digicel and BTC today [Feb 18] announced their support for the Bermuda and Haitian registered charity founded by Bermudian Phillip Rego in 2008, Feed My Lamb Ministry. Digicel and BTC donated $4,000 to the charity's initiative to establish a dental ...
The telecommunications company provided an entertainment package inclusive of live DJS as well as cake and cupcakes for customers. Chief executive officer Conor Looney was also on the scene interacting with patrons and working at the Customer Service ...
I have complained multiple times to Digicel Customer Service about my broadband service, and have communicated with the Office of Utilities Regulation (OUR). A Digicel technician came to my home office a few times, tested my router, and checked upload ...
... technical assistance, and to date I have incurred costs of nearly $50,000 for repairs to one television set that was damaged because of a power surge at the time of installation, and I am still awaiting a response from the Digicel Play customer ...
Participating in the signing of the Network agreement between government and Digicel are (from left) chief e-government development officer Ovvyng Harewood, Permanent Secretary in the Ministry of the Civil Service Allyson Forte, and general manager of ...
Digicel Bermuda today [Dec 8] announced their Make a Wish competition, where people can nominate someone deserving of a Christmas wish to have the chance to win a holiday surprise of up to $500 to use on the service or store of their choice from ...
Digicel Bermuda has installed a new 4G cell site in Hamilton to improve coverage and capacity in the area, and the company said that “customers in Happy Valley Road, Parsons Road, Glebe Road and King Street will now enjoy enhanced services.” “Digicel ...
digicelw PRESS RELEASE – As the leader in innovation in telecommunications across the region, Digicel on Friday November 13th, 2015 at midnight hosted St. Lucia's first ever Mega Black Friday Sale. Digicel's Bridge Street and Vieux-Fort Clarke Street ...
Mobile power: An example of a cell on wheels (COW) at a sporting event in the US. A similar piece of equipment has been brought to Island to boost Digicel Bermuda's network during the Louis Vuitton America's Cup World Series event this weekend ...
The move — a first for mobile operators — means online advertising companies like Google, Facebook and Yahoo will now have to pay to deliver adverts to their subscribers — or face a block. Denis O'Brien, the Irish-born chairman of Jamaica-based ...
[Updated] Digicel Bermuda reports that most of their network remained online throughout Hurricane Joaquin and the company expects full restoration of services today. Following a full network assessment early this morning, Digicel confirmed that all ...
A Jamaican wireless carrier will no longer load Internet ads on its customers' data plans unless it gets a portion of the ad revenue. Digicel, which operates in the Caribbean and South Pacific, announced the change Wednesday. The ad-blocking technology ...
PRESS RELEASE – Digicel, a leading provider of communications and entertainment services to customers in the Caribbean and South Pacific, announced today that it is deploying ad control technology at the network level on its networks across the globe ...
Ok, computer? Artificial intelligence robots set to become 'future of Customer Service',... Adrian Weckler in San Francisco Online artificial intelligence bots are set to dominate Customer Service in the near future, according to a new vision unveiled ...
