Bloomingdales customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Bloomingdales.

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28
May

Posted by Monica V


on 5/28/20 at 9:55AM

I have been trying to contact customer service and has been unsuccessful, however i ordered a pair of shoes, and when i received them i can easily tell that they have been worn, one shoe was in good condition the other shoe was horrible and i do not understand how this item could've been shipped in that type of condition? These shoes costed me 300.00 and they were to be a birthday gift however that isn't possible considering that my birthday is 6/4, but i will returning this mess.

07
Feb

Posted by Sherri


on 2/7/17 at 7:39AM

Bloomingdales,
I have been trying for weeks getting on the live chat.
I have been emailing, no one getting back to me on this issue. This is UNACCEPTABLE!!!
LOYALIST. Saying this!!
Chat
Status: Canceled
You have been removed from the queue. Please contact us by email.
Please address issue.
Thank you,

06
Feb

Posted by Sherri


on 2/6/17 at 8:44AM

I am getting this message from
Chat. WHY? I have been trying for weeks
Thank you,
Sherri

Status: Canceled
You have been removed from the queue. Please contact us by email.

29
Feb

Posted by Anonymous


on 2/29/16 at 11:02AM

There is no customer service! This was the worst experience of my life! I tried five different Bloomingdale's phone numbers to talk to a person because I have a specific question and I couldn't get through to anybody. It was completely automated. So now I'm just not using my Bloomingdale's credit card anymore!

04
Feb

Posted by Anonymous


on 2/4/16 at 8:50AM

Since You Switched Over To Your New Credit Card Service, You Have No Customer Service. Unable To Reach Any Live Person Regardless Of Which Phone Number I Try And I Tried Every One I Could Find On Line And Through My Account Management. I Also Posted Messages To Customer Service And Get Only Robotic Responses With No Info, To No Avail.

There Was A Fraudulent Charge Made To My Account On Line Using Bloomindales.com In The Amount Of $549.99 On January 2o,, 2016. I Did Not Make This Charge And I Did Not Authorize It. It Uses My Older Nj Address ( Which Tho I Still Own) Is No Longer My Primary Address And The Person Used A Modification Of My E-mail Address And Yet, Bloomies Still Allowed The Order To Go Through. It Shows A Delivery Date Of Jan 25 To A Person In Ohio And Also Shows On Line That The Person Cancelled The Order On The Same Day But The Item Shipped Out To Him Anyway.
I Want This Charge And All Interest That Applies To It Removed Immediately From My Account. How Do You Allow This Kind Of Internet Fraud To Happen? What Kind Of Security Do You Have That Is Definitely Not Effective.

You Must Know Something Is Wrong As I Was Asked To Change My Password To My Account Which I Did, However I Get No Response And There Is No One To Talk To. Worst Customer Service Ever! Bloomingdales Was Once A High Reputation Store And Is Now Downgraded To A Low Level Service!

Shame On You. Please Rectify This Matter Immediately Before I Go Further...

16
Jan

Posted by Lamel


on 1/16/16 at 7:37AM

the worst service having a hard time speaking to a live person been on the phone for 1 trying different number to speak to a live person

13
Nov

Posted by Anonymous


on 11/13/15 at 7:58PM

My name is Zenia Chernyk. I have been trying to pay my bill and called the customer's service multiple times on 11/13/2015 and not able to connect with the service. I'll try again tomorrow. I hope I will not be charged a late fee as I attempted to pay on time. My tel. is

19
Oct

Posted by Anonymous


on 10/19/15 at 10:41AM

I purchased an evening gown on May 17, for my daughter's wedding at the NY store. I wore the dress for 45 minutes and the beaded straps both broke!! Obviously very disappointed and unhappy about this experience. I paid $309 for the dress which was labelled Ralph Lauren and had a "Laundry" label by Shelly Segal. I feel I should be compensated for the dress that I had to pin to hold it up!! I am not happy about this experience with Blomingdale's products!

21
Jan

Posted by lynn


on 1/21/15 at 4:00PM

I was recently in the bloomingdale's store in the Walt Whitman Shopping center. I was helped by Jessica Restrepo a sales professional. Ms. Restrepo created such a pleasant sales experience that I returned a few days later to seek her out. She is highly professional,knowledgeable about the products on the floor and patient. I observed her helping other customer and was so impressed that i wanted to inform you. I am a college professor in a school of business and have the opportunity to meet many students. I think Jessica's interpersonal skills are exemplary and she is enthusiastic about her career and your company.I wish all your employees had her energy and positive attitude. She is exceptional.

05
Oct

Posted by Anonymous


on 10/5/12 at 2:39PM

Comment re employee Laura Esposito - dresses @ 415 Conroy Rd, Orlando, Fl store. She was very helpful, honest and knowledgeable assisting me in my selection. I purchased two dresses. Not sure of my final decision. The one selection wasn't available in my size at that location. She ordered it for me. She has continued to assist me re the UPS shipment of the second dresss. Actually, I think i will keep both!

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