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Since You Switched Over To Your New Credit Card Service, You Have No Customer Service. Unable To Reach Any Live Person Regardless Of Which Phone Number I Try And I Tried Every One I Could Find On Line And Through My Account Management. I Also Posted Messages To Customer Service And Get Only Robotic Responses With No Info, To No Avail.

There Was A Fraudulent Charge Made To My Account On Line Using Bloomindales.com In The Amount Of $549.99 On January 2o,, 2016. I Did Not Make This Charge And I Did Not Authorize It. It Uses My Older Nj Address ( Which Tho I Still Own) Is No Longer My Primary Address And The Person Used A Modification Of My E-mail Address And Yet, Bloomies Still Allowed The Order To Go Through. It Shows A Delivery Date Of Jan 25 To A Person In Ohio And Also Shows On Line That The Person Cancelled The Order On The Same Day But The Item Shipped Out To Him Anyway.
I Want This Charge And All Interest That Applies To It Removed Immediately From My Account. How Do You Allow This Kind Of Internet Fraud To Happen? What Kind Of Security Do You Have That Is Definitely Not Effective.

You Must Know Something Is Wrong As I Was Asked To Change My Password To My Account Which I Did, However I Get No Response And There Is No One To Talk To. Worst Customer Service Ever! Bloomingdales Was Once A High Reputation Store And Is Now Downgraded To A Low Level Service!

Shame On You. Please Rectify This Matter Immediately Before I Go Further...


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