Asiana Airlines customer service news

Find the latest Asiana Airlines news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

KTVU's bogus Asiana Airlines pilot names weren't racist


"I thought, when we first heard it, that's the funniest audio clip of the year," said Dori. "Everyone I know who's heard it has laughed hysterically." But some people took it really seriously, like David in Kirkland: Really Dori? The Asiana pilot name ...

Asiana Airlines' idiotic lawsuit threat


As most Interneters now know, KTVU-TV, a San Francisco television station, committed a massive mistake in the aftermath of the crash of Asiana Airlines Flight 214. It rushed onto the air an exclusive report disclosing the names of the pilots on that ...

30 Hurt In Asiana Airlines Crash Seek Records From Boeing


It also seeks records on any instructor who trained the pilots on the operations of the Boeing 777 model aircraft, as well as the names of any Boeing Customer Service or field service representatives assigned to plane that crashed. Boeing previously ...

Sum Ting Wong: Asiana Airlines may sue local news station over on-air gaffe


As we reported last week, the rush to confirm details following the crash of Asiana Airlines Flight 214 led one San Francisco Fox affiliate to embarrassingly report false names of the pilots involved, including “Sum Ting Wong” and “Wi Tu Lo.” (How an ...

Third Passenger from Asiana Airlines Flight 214 Dies


A girl who had been in intensive care since the crash-landing of Asiana Airlines Flight 214 has died, hours after authorities confirmed one of the two Chinese teenagers killed in the disaster was hit by a fire truck speeding to the crash site. The ...

Asiana Airlines Passengers' 911 Calls Released


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Asiana Airlines flight delayed as oil leak discovered before take-off


A Customer Service agent at Pudong International airport, the city's main international gateway, said the flight which was originally scheduled to depart around midday had been delayed until further notice. A spokeswoman at Asiana Airlines in Seoul ...

Incidente Asiana Airlines: pilota avrebbe visto una luce accecante


Negli Usa le morti da arma da fuoco eguagliano quelle per incidente stradale. 5. Grave incidente stradale nel Perugino: morta una ragazza, grave ... Repubblica VS i Lavoratori dei call center? Carmine Zaccaro · Morte di un commesso viaggiatore e il ...

Asiana pilot bright light: Asiana Airlines pilot affected by bright light


The Asiana pilot may have been affected by a bright light before the crash. USA Today reports on July 11 that Lee Kang-Kuk may have seen a bright, flashing light before the Asiana Airlines plane crashed in San Francisco International Airport. The pilot ...

Asiana Airlines featured in Boeing's July trade magazine


Asiana has won numerous awards for its Customer Service including Business Traveler's “best overall airline in the world” award. The article includes a photograph of an Asiana Boeing 777-200ER similar to the one burned in the crash. Copyright 2013 The ...

5 Fil-Ams among Asiana Airlines crash survivors


CALIFORNIA, USA -- Five Filipino-Americans turned out to be among the survivors of the ill-fated Asiana Airlines Flight 214 that crash-landed at the San Francisco International Airport Saturday (Sunday in the Philippines). The Philippine Embassy in ...

Shares of Asiana Airlines decline after San Francisco crash


But experts predict that Asiana's solid Customer Service reputation and safety record prior to Saturday's crash could help it weather the short-term fallout. That short-term impact, however, could be far-reaching. Some analysts say the crash is marring ...

Media reports on San Francisco plane crash intolerable


The CEO of Asiana Airlines on Monday acknowledged that the 46-year-old pilot, Mr. Lee Kang Kuk, was training aboard the Boeing 777, which crashed in San Francisco. He said Mr. Lee was accompanied by an experienced co-pilot with two other staff in the ...

Asiana Airlines CEO in San Francisco for crash probe


SAN FRANCISCO (Reuters) - Asiana Airlines Chief Executive Yoon Young-doo arrived in San Francisco on Tuesday to meet with U.S. investigators and survivors of the Saturday plane crash that killed two people and injured more than 180. Yoon was ...

Asiana Airlines Flight 214 Pilot's Skill Called Into Question By NTSB ...


"He wasn't a novice,'' Les Westbrooks, a former commercial airline pilot and professor of aeronautical science at Embry-Riddle Aeronautical University in Daytona Beach, Fla., told USA Today. "He was new to this particular plane, but he was a very ...

Asiana Airlines flight 214 crashes at San Francisco airport, two teenage girls ...


THE pilot of the Boeing 777 which crashed at San Francisco airport, killing two passengers, was on his first flight in the jet. A spokeswoman for Asiana says it was the pilot's first flight to the airport with the jet. "It was Lee Kang-kook's maiden ...

Asiana Airlines Flight 214 'black boxes' detail San Francisco crash landing


A clearer picture is emerging of what happened in the seconds leading up to the crash of Asiana Airlines Flight 214 at the San Francisco Airport Saturday. On Sunday afternoon, National Transportation Safety Board (NTSB) Chairman Deborah Hersman ...

Asiana Airlines Crash at SFO : The Web's on the Scene


The phrases "SFO," "Boeing 777," and "Asiana Airlines" jumped to the top of Twitter's trending list this afternoon after a plane crash-landed at San Francisco International Airport (SFO) shortly before noon. News watchers and media representatives ...

Asiana Airlines Boeing 777 crashes while landing at San Francisco airport


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Asiana Airlines crash: Details point to short landing, possible pilot error


It suggested the plane had a steeper approach angle than the same flight a day earlier, USA Today reported. Robert Herbst, a retired American Airlines 767 pilot and aviation industry consultant in South Carolina, told the Bay Area News Group that the ...

Asiana finally allows female cabin crew to wear trousers


Asiana Airlines' 3,400 female cabin crew will be allowed to wear trousers for the first time from early April, the carrier announced in a statement. Its decision ends a 25-year ban on the garment, and comes after the country's human rights commission ...

JetBlue and Asiana Airlines Partner to Provide Easier Access to Asia


Tickets are available for sale through travel agencies and Asiana's reservations call center. JetBlue is the largest domestic airline at JFK, where Asiana offers daily nonstop service to its global hub at Incheon International Airport. Travelers can ...

Asiana Airlines and Lufthansa Technik Extend and Expand Cooperation


"Based on the experience and belief on Lufthansa Technik's strong technical/customer support, we are satisfied to extend the long-term partnership", said Mr. Chang-Soo Han, Executive Vice President & CFO Planning, Puchasing & Financing at Asiana ...

Bodies of Asiana pilots missing in plane crash found


More than three months after the plane carrying industrial goods crashed into waters off Jeju Island, the bodies of the two missing Asiana cargo plane pilots were found Sunday. The Jeju Maritime Police Agency said a private salvage team, hired by the ...

Asiana Airlines crash may have been a suicide


New details about one of the pilots of the Asiana cargo plane that crashed into the sea off Jeju Island last week have raised questions of whether the Boeing 747 was brought down intentionally. Insurance industry sources say that one of the two pilots ...

: Boeing Statement on Asiana Airlines Accident


Boeing stands ready to send a team to provide technical support to the investigation at the invitation of the authorities. Contact: Julie O'Donnell Boeing Commercial Airplanes Communications +1 206-245-8553 julie.o'[email protected] ((M2 ...

Asiana Airlines to offer South Korea-Honolulu charter service


Asiana Airlines will re-enter the Hawaii market when it begins charter service between Incheon, South Korea, and Honolulu in September. The carrier announced today that it will offer twice weekly service from Sept. 18 to Dec. 8. The planes, which will ...

Buy Asiana Airlines Flights


Passengers flying Economy Classon Asiana Airlines flights are entitled to one item of carry-on baggage, while passengers flying Business Class and First Class are entitled to two items of carry-on baggage. All baggage must weigh no more than 10kg and ...

Special cabin services in Asiana Airlines


Manila, Philippines - Asiana Airlines (OZ) — voted Airline of the Year for 2009 — once again proves its strength in Customer Service with the offering of special cabin services this travel season. Asiana has announced that 383 specialized staff from ...

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