Find the latest Groupon news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
A Delaware federal judge on Wednesday expressed skepticism at Groupon Inc.'s attempt to roll back an $82.5 million verdict for willfully infringing four IBM patents that date back to the early days of the internet and called for a speedy close to post ...
Groupon reported a wider-than-expected loss during the second quarter, as it continued its efforts to restructure its core voucher-based business model and expand its international business. The company missed Wall Street expectations for both earnings ...
International Business Machines was awarded an $83 million judgment in a patent court case lodged against daily deal website operator Groupon. Reuters, citing court proceedings late last week, reported that a jury in Delaware found Groupon violated IBM ...
A federal jury in Delaware has ordered daily deal website operator Groupon Inc. to pay $82.5 million for infringing four IBM patents dating back to the early days of the internet, in a case that has been closely watched by the tech industry. Continue ...
IBM and Groupon have been engaged in a legal battle over patents since 2016, with the tech giant accusing the deals website of violating four of its e-commerce IPs without permission. Now, IBM is seeking $167 million from Groupon, telling jurors that ...
Groupon, the daily deal website operator, is reportedly looking for a buyer and has been reaching out to potential buyers. According to a report in Recode citing two people briefed on the approaches, Groupon executives and bankers who represent the ...
Hungry consumers in Chicago now can take part in the latest expansion of online food delivery programs. Groupon announced news on Tuesday (May 8) that its new “delivery partnership” with Grubhub has gone live in the Midwestern city. Details were ...
To provide consumers with more ways to save money at neighborhood restaurants, Groupon has added American Express to its Groupon+ platform. The free-to-claim, cash-back deals program is now available in about 25 U.S. markets, the company said in ...
Groupon, the deal website operator, announced news on Tuesday (May 1) that is buying Cloud Savings Company, the parent company of online discount code platform Vouchercloud and brand loyalty provider Giftcloud. In a press release, the company said it ...
In some respects, Detour was Just Another Walking Tour Guide App that used smart technology to try and muscle in on an already crowded marketplace. But the company was a notable for - and, as a result, get a lot of attention - because it was created by ...
Another day, another corporate misstep. Just a few days after Chance the Rapper took to Twitter to call out racism in a Heineken commercial — causing the ad to be taken down 48 hours later — another company is making news for all the wrong reasons ...
Groupon is apologizing after a listing on the site included a racial slur. Two listings for women's boots seemed innocuous until customers looked at the color options available, one being “n***** brown.” The offensive description was used by more than ...
Groupon apologized Wednesday after people noticed that the use of a racial slur in the color descriptions on its website. According to screenshots posted to Twitter and Instagram, a pair of Women's Fringed Suede Moccasin Boots was available in Apricot, ...
A federal appeals court has tossed a consumer class action against Groupon Inc. citing a U.S. Supreme Court decision from last year that struck down a procedural tactic used by plaintiffs. The U.S. Court of Appeals for the Fourth Circuit found on ...
Southern Company brands are known for excellent Customer Service, high reliability and affordable prices that are below the national average. Through an industry-leading commitment to innovation, the company and its subsidiaries are inventing America's ...
Chatbots on the rise: Chatbots are expected to handle 25 percent of Customer Service functions within two years. That's good for companies freeing up staff, and good for consumers who hate waiting on the phone. Moving forward, estimates research firm ...
Tiffany Haddish's love for Groupon has been well documented, the 38-year-old Girls Trip star even once using the discount service site to take costar Jada Pinkett-Smith and husband Will Smith on a now-infamous Louisiana swamp tour. That trip, and ...
Can't get enough of Tiffany Haddish? The hilarious comedian who broke out last summer with her outrageous turn in Girls Trip is coming to the Super Bowl. Haddish brings her signature humor (and laugh) to a Groupon Super Bowl ad that's all about ...
Groupon released its full 30-second Super Bowl LII ad featuring Girls Trip actor and comedian Tiffany Haddish from the brand's agency of record, O'Keefe Reinhard & Paul. In the spot, Haddish walks down a street promoting Groupon and its support of ...
The Girls Trip actress went viral last summer, when she told Jimmy Kimmel a story about taking co-star Jada Pinkett-Smith and husband Will Smith on a Groupon swamp tour while filming in New Orleans. The hilarious re-telling, which included the ...
The Girls Trip star is the company's new official spokesperson and will appear in a series of commercials — including their upcoming Super Bowl spot. The news should come as no surprise for those familiar with the breakout comedic star, who is not ...
She snapped it up. "And I called this woman, and tried to make an appointment.'' Keller says. However, she says the owner would not schedule an appointment. "She said she didn't have time to do this, and I should call Groupon and get them to exchange ...
The founders of PayPal and its employees have produced many highly successful companies over the years. In fact, PayPal's founding team often is referred to as the “PayPal Mafia” because they've had such an impact on the startup ecosystem. Peter Thiel ...
Groupon will have a spot in Super Bowl LII on Feb. 4, 2018. The deal provider's 30-second spot will feature a yet-to-be-announced celebrity endorsement and focus on how the company saves people money. O'Keefe Reinhard & Paul, the company's agency of ...
In line with that, alongside the new COO, Groupon also announced a new board member, Deborah Wahl, who most recently was the SVP and CMO of McDonald's, USA. “The opportunity to add a high-horsepower e-commerce leader like Steve doesn't come ...
Last quarter, the company reported non-GAAP earnings of 2 cents per share. The reported figure was much better than non-GAAP loss per share of 4 cents in the previous quarter and also came ahead of the Zacks Consensus Estimate of break-even. The ...
Points, the global leader in powering loyalty commerce, announced a partnership with Groupon to supply new loyalty offers to its extensive user base. When Groupon's U.S. users make a purchase, they can now choose an incentive of up to 10 points or ...
Groupon Inc . GRPN recently announced the layoff of 130 employees from its Customer Service unit in Chicago as part of its restructuring activities. This group consisted of remote workers. Chicago Business quoted a spokesperson from the company who ...
Chase Michaels grew up working at his father's gas station, the only one in Taylor, Nebraska, in the 1960s. The station was always open, even when Michaels and his family could not be there to pump gas or divvy out cigarettes. "There was a ledger," ...
And, a big part of that selection process when looking at West Coast data centers is to work with a partner who has available space and power and can help you reduce costs and offset risks while delivering superior onsite operations and customer ...
Groupon isn't exactly the place you'd expect to find a flagship smartphone, but the deals site has a pretty staggering discount on Samsung's Galaxy S8 and S8+. The unlocked US models (which support all major networks) are available for $150 off in both ...
Santander Consumer USA Holdings Inc. (NYSE:SC) trades at $11.6 having a market capitalization of $4.23 billion. SC stock price climbed 10.9% over the past year, yielding a positive weighted alpha of 2.9 percent. It should be noted that a moderate but ...
b) anyone having issues getting the groupon code to apply? chatting with Customer Service and they're saying there's some kind of "known issue" but the rep couldn't actually tell me what it was. edit: update, the groupon code apparently only worked on ...
There are times in life that call for caution, for using that chunk of money in savings to renovate the bathroom because the bathroom is from 1974, and not in a cool way. But then, there are times Groupon comes along. A few years back, it happened to ...
Do you use Groupon? They offer deals on local businesses, vacation getaways, and several other products. The online marketplace launched in 2008 and since then they've expanded to over 28 different countries. Groupon is an excellent place to find ...
A Jacksonville business says they will change how their advertisement is worded, after an On Your Side investigation into complaints. The carpet cleaning company's Groupon ad was reported to the Better Business Bureau and Groupon's Reviews by over a ...
... how the promotion is worded to make things clearer for his customers. Groupon permits cancellation of an unredeemed Groupon purchase within 3 days. After that, the purchase cannot be self-canceled and users should contact the Customer Service line.
Moreover, improving Customer Service and net promoter score are positive for brand value. Groupon's mobile application was the second most visited retail application in the U.S. in Dec, 2016 trailing only Amazon AMZN according to comScore. We expect ...
... 2017 – Groupon (www.groupon.com) has honored Hawaiianpix (www.hawaiianpix.com) as part of its annual Best of Groupon collection, which recognizes local businesses for the popularity and High Levels of Customer Service of their Groupon campaigns.
But more than just behaviour observations, Fave offers in-app Customer Service chats directly to their 'happiness' team through their app under the Help Center, who can reply in 30 seconds or less. Another move by Fave that is mobile-first. If you're ...
Stocks took a breather on Thursday after a strong Philadelphia Fed report and a low jobless claims report, but the markets have been hitting all-time highs. The Dow hit 20,600 and still has a path to 21,422 in late 2017 or early 2018 if things remain ...
“In 2016, our concentrated focus on key strategic initiatives provided a strong foundation for Groupon going forward and resulted in a streamlined global operation, a healthier Goods business, improved Customer Service and strong customer acquisitions ...
In a statement in the earnings report, Williams also highlighted the strategic course the company is taking. “In 2016, our concentrated focus on key strategic initiatives provided a strong foundation for Groupon going forward and resulted in a ...
"In 2016, our concentrated focus on key strategic initiatives provided a strong foundation for Groupon going forward and resulted in a streamlined global operation, a healthier Goods business, improved Customer Service and strong customer acquisitions ...
BENGALURU: Bengaluru-based fashion marketplace Voonik has hired Himmat Singh Padode as its chief data scientist to strengthen its analytics platform. Padode joins Voonik from Chicago-based deal provider Groupon, where he led the company's ...
The firm also reassured customers that the breach will be taken "seriously", and has urged anyone affected to get in touch via the Groupon customer support Centre at www.groupon.co.uk/customer_support. Have you been affected? Have your say in the ...
... a password on Groupon, it's worth refreshing it now, and checking if your account has been compromised. If you have been a victim of such fraud, Groupon has said it will refund any money lost. You can report any concerns to Groupon's customer support.
Groupon's Customer Service has been criticised as taking up to 10 days to respond to subsequent complaints of fraud. In a statement, Groupon played down the scale of the fraud and blamed problems of password reuse by its customers rather than any hack ...
Numerous Groupon users have reported that thousands of pounds have been stolen from their bank accounts after fraudsters gained illegal access to their Groupon accounts and placed extravagant, unauthorised purchases in their names. The cybercriminals ...
If you see fraudulent activity on your Groupon account, contact its customer support and report it. The company's policy with fraud involves an investigation and once it determines a purchase was fraud, you get a full refund. Whenever there are reports ...
