TurboTax customer service

TurboTax is tax preparation software and an online self-service tax preparation service. TurboTax was purchased by Intuit in 1993 and now offers a suite of tax and accounting related software solutions. TurboTax offers support by way of toll-free phone number and email.

Leave a Comment
Update this Listing

Customer Service

Update this Department Add a Comment

Phone: 866-888-2402

  • How to reach a live person:
    • Keep pressing "#" when they request social security number. Took me 2 or 3 times before their system gave up and placed me in the queue to speak to a customer service rep.
  • Hours of Operation:
    • Mon-Sun: 5am-9pm PT
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.

Support (Business)

Update this Department Add a Comment

Phone: 888-777-4178

  • How to reach a live person:
    • You must have an incident ID number to call this phone number
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.

Technical Support

Update this Department Add a Comment

Phone: 800-446-8848

  • How to reach a live person:
    • Press 1
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

02
Mar

Posted by Chels1988


on 3/2/23 at 7:48PM

I have found this to be the worst scam. Don't pay for expert service. They tell you you are speaking with a tax expert; however, the reality is you are speaking to someone who is not a CPA. They misrepresent themselves and hang up when you ask for their credentials or proof of it. They also put their friends on the phone to pretend they are their supervisors. Don't pay extra money for expert service you will not receive!
I was on the phone for hours without a simple connection to a CPA. No supervisor /manager call-back after multiple requests.
They will not issue your refund for the year-long expert service. Thieves! Don't make the mistake of putting your financial information into this system or paying for a service you will never receive when needed!

An FTC investigation is needed. Class action lawsuit anyone?

09
Apr

Posted by Meyer


on 4/9/18 at 11:27AM

I need to figure out how to get a copy of my 2012 13 and 14 tax return through TurboTax I need to do an amendment but I also need copies of these years can someone help me please

11
Apr

Posted by Anonymous


on 4/11/17 at 4:20PM

I have completed all my turbo taxes for all years i was supose to file me Jason head of house hold and plus 2 independents and o also have a w2 form and it seems like i cannot finish the online application correctly please help me please

01
Mar

Posted by Na


on 3/1/17 at 4:17AM

Says number not available to help and Sends you to online

05
Dec

Posted by Tammy


on 12/5/16 at 8:54AM

I need a copy of my 2015 taxes. I have been trying, for over 1 week, to reset my password without any luck.

View all 597 TurboTax customer service reviews »
Customer Service Ratings

Based on 562 votes.

2.3

Get Immediate Help

Have a TurboTax question? Get immediate TurboTax support from HelpOwl.com.

Got an Idea?

Have an idea for TurboTax? Submit, rate and comment on TurboTax ideas by visiting IdeaIncite.com.

Customer Service Scoreboard

See detailed TurboTax customer service rankings, employee comments and much more from our sister site.

TurboTax customer service news
TurboTax Is Killing It This Filing Season

Apparently, absolutely free is an enticing price-point. TurboTax, already the dominant player in online tax filing, has boosted customers by 9 percent through Feb. 20 compared with the same period a year ago, according to a quarterly earnings report ...

Engadget giveaway: Win an iPad Pro 9.7 courtesy of TurboTax!

We always know the tax deadline's looming (it's April 18th, by the way), but many of us still procrastinate until the last moment, scrambling to the nearest tax professional. Luckily, Intuit's TurboTax for desktop and mobile can help you file your own ...

TurboTax Unveils a Super Bowl Teaser With Its Biggest Celebrity Yet: Humpty Dumpty

TurboTax has been embracing celebrities in a big way this year, rolling out ads with everyone from Kathy Bates to DJ Khaled. But for the upcoming Super Bowl, the brand is really pulling out the big guns—Humpty Dumpty himself. The notorious nursery ...

Related Companies

Listings for companies similar to TurboTax: