Hewlett-Packard customer service

Hewlett-Packard is a computer information hardware manufacturer in the United States. Hewlett-Packard is mostly known for its brand of printers personal computers. Commonly referred to as HP, Hewlett-Packard also makes devices such as servers and mobile tablet devices. Hewlett-Packard offers customer service by toll-free phone and email support.

Customer Service

Update this Department Add a Comment

  • How to reach a live person:
    • Press 0 four times through prompts
  • Hours of Operation:
    • 24/7
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • Easy ways to get to popular departments: - Main line notebooks, say tech support then notebook then pavilion (or presario) - Desktops, say tech support then desktop then pavilion (or presario) - printers, say tech support then printer then type (all in one, deskjet, inkjet, etc) then yes or no to a mac OS.

HP Business Support

Update this Department Add a Comment

  • How to reach a live person:
    • Press 0
  • Hours of Operation:
    • This information has not been added.
      Click here to update this department.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • This information has not been added.
      Click here to update this department.

HP Shopping

Update this Department Add a Comment

  • How to reach a live person:
    • Press 2 and then 5
  • Hours of Operation:
    • 24/7
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • This is the sales centre for HP, you can purchase products as well as return units you have purchased directly from HP.

Parts Direct

Update this Department Add a Comment

  • How to reach a live person:
    • Press 3
  • Hours of Operation:
    • Mon-Fri: 5am-5pm PT
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
    • This information has not been added.
      Click here to update this department.
  • Description:
    • This information has not been added.
      Click here to update this department.

Specialty Support

Update this Department Add a Comment

  • How to reach a live person:
    • Just select your product
  • Hours of Operation:
    • 24/7
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • This support is for all HDX notebooks, TX2 notebooks, TVs, Projectors and Touchsmart PCs. This line is for these products only and you usaully reach an agent much quicker this way if you need to be transferred as well.

User Reviews

Posted by Anonymous


Hello, I bought a laptop from Dubai (UAE) about 3 years ago. The purchased laptop was unused for about 1 year. After starting working with a laptop (about 2 years ago) I had problems during working with the laptop. The laptop suddenly turned off. I had to wait for a while until the laptop was completely discharged and then I charged the laptop to be able to work. During the last few months this problem did not exist. But now there is this problem again. It seems that the internal development of the laptop has a problem. It seems that the laptop battery has a problem. I would like to get advice from your experts regarding this problem.

Laptop model: HP Spectre x360 Model: 15t-eb000

In advance, I would like to thank you for your consideration and for sharing your precious time.

I am looking forward to hearing from you.

Posted by barry


I've read a few of the other comments and they all seem to be negative. My experience was the same. I will never waste my money on HP again either. I just spent several hours today trying to resolve a problem with my OfficeJet Pro 8610 and got ZERO help after being on the phone for almost an hour. After dialing the help number, I had to hit the "0" 19 times before getting a person. Then the person had such a heavy accent that I could not understand half of what they said. All I could get out of them was "buy another printer". This is the first time this one ran out of ink, and it would not print a document on the black cartridge alone. The printer kept telling me to replace ALL FOUR cartridges to make it work, so after I went and bought another pack of cartridges it still did not work. I have two cars that are over 50 years old and I've had to put gas in them many times and they still run fine, but when this 8610 PRO ran out of ink, HP tech support told me to buy another one because this one was out of warranty. Warranty? WARRANTY?? Now I have to find a way to junk this electronic white elephant without harming the environment. BUL$%&#T!!!

Posted by Anonymous


Customer Service with billing iis not open 24/7.

Posted by Nick


You can't reach a person!

Posted by verymad


absolutely worthless. Circular reference.

Customer Service Ratings

Based on 722 votes.

3.3

Get Immediate Help

Have a Hewlett-Packard question? Get immediate Hewlett-Packard support from HelpOwl.com.

Got an Idea?

Have an idea for Hewlett-Packard? Submit, rate and comment on Hewlett-Packard ideas by visiting IdeaIncite.com.

Corporate Office

Locate the Hewlett-Packard corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed Hewlett-Packard customer service rankings, employee comments and much more from our sister site.

Hewlett-Packard Manuals
Hewlett-Packard customer service news

Proactive Service Market 2018 – Cisco (US), Hewlett Packard Enterprise (US), Microsoft (US), IBM (US), Ericsson ...

A market study based on the Proactive Service Market across the globe, recently added to the repository of Market Research, is titled 'Global Proactive Service Market 2018'. The research report analyses the historical as well as present performance of ...


Global Help Desk Outsourcing Market 2018 – 2025 : CSC, HCL Technologies, HP Enterprise Services, IBM, Qcom ...

The trending Help Desk Outsourcing report represents a comprehensive study of the global Help Desk Outsourcing market. It includes the growth rate of the global Help Desk Outsourcing market for the estimated period. The global report summarizes by ...


Global Asset Management IT Solution Market 2018 – Hewlett Packard Enterprise Development LP, FundCount ...

Software asset management is an organic system that advocates the management of software as a software user's assets with a sound management model and appropriate technical support system. The global Asset Management IT Solution market is valued ...

Related Companies

Listings for companies similar to Hewlett-Packard: