Find the latest Groupon news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
If you've been using Groupon to snap up some more affordable Christmas presents, you might want to check your bank account for fraudulent activity. A number of users of the deals-grabbing service have seen hundreds of pounds stolen, as hackers snap up ...
"I was told by the Customer Service rep that that was my problem between me and the vendor, and I restated that apparently there is no vendor, so what do I do?" Wallis said. NBC 10 reached out to Groupon, which also owns LivingSocial. We were ...
Media analyst Arthur Goldstuck also says Customer Service was a problem. “Customer Service started declining because they were just too busy. There were thousands of customer complaints that they couldn't resolve and that was probably the beginning of ...
Stocks were indicated higher Thursday morning, and the barrage of earnings just keeps coming. Investors have proved over and over that they will buy each pullback. High valuations and even this bull market being seven and a half years old just are not ...
Some significant consolidation is going down in the world of daily deals — going down being the operative phrase here. Today, Groupon announced it would acquire LivingSocial, its onetime big rival that was partly owned by Amazon, for an undisclosed sum.
SG&A in all markets declined year-over-year as we continue to execute on our restructuring plan and scale regional shared service centers, which we expect to not only improve our Customer Service but also create greater operating leverage over time ...
Groupon Inc. agreed to buy LivingSocial Inc., absorbing an old rival in the once-fierce war between companies offering daily deals via e-mail. The acquisition didn't impress Groupon investors, who sent shares down as much as 19 percent to $4.27 ...
LivingSocial, the District of Columbia-based online deals site once valued at $6 billion, announced Wednesday that it is selling itself to rival Groupon for an undisclosed sum. Both companies run Internet-based “daily deals” businesses that offer ...
Customers who click on Groupon's deals app or visit its website can now have food delivered from more than 40 restaurants in St. Louis, including Qdoba, Mama's on the Hill and Basil Spice Thai Cuisine. Following its 2015 acquisition of online food ...
Custodie originali Apple a metà prezzo? L'affare sembra irresistibile e il sito che lo propone — Groupon — affidabile. Eppure meglio starne alla larga: il prodotto che viene pubblicizzato e venduto sul noto portale per acquisti di gruppo non è quello ...
Continua Groupon: “Anche l'analisi dei contatti lato Customer Service non ci fornisce informazioni utili sul prodotto; la maggior parte dei clienti ci contatta per sapere quando verrà recapitato il prodotto. Pochi i contatti relativi al colore della ...
Groupon Inc. (GRPN - Free Report) reported better-than-expected results for the second quarter of 2016. The reported loss was lower-than-expected and revenues exceeded expectations. In addition, Groupon also raised its outlook for fiscal 2016. The ...
Good day everyone, and welcome to Groupon's Second Quarter 2016 Financial Results Conference Call. At this time, all participants are in a listen-only mode. A question-and-answer session will follow the company's formal remarks. Today's conference is ...
Shares of Groupon Inc. (GRPN - Free Report) are surging today after analysts at Piper Jaffray Cos. upgraded its recommendation for the online marketplace from neutral to overweight, citing that the company has narrowed its focus and has increased ...
A empresária Jasiene Martins, de 32 anos, deve ser indenizada por ter sido chamada de “Fraud Lu”, “vagabunda” e “estelionatária” em um e-mail enviado pelo Groupon, que é um site de compras coletivas. Moradora de Goiânia, ela conta que foi xingada ...
Groupon, Inc. (GRPN - Free Report) will be signing a multi-year Enterprise Adoption Agreement (EAA) with Splunk Inc. (SPLK - Free Report) . The company will be leveraging Splunk's offerings to obtain real-time insights pertaining to operations, thereby ...
"We live in an on-demand world, and more and more national brands are recognizing the importance of a trusted delivery partner to bring their food directly to consumers when they want it –– whether it's to their home, place of work or wherever they're ...
Shares of Cypress Semiconductor Corporation (NASDAQ:CY) ended Friday session in red amid volatile trading. The shares closed down -0.13 points or -1.16% at $11.05 with 5,294,809 shares getting traded. Post opening the session at $11.17, the shares hit ...
Better customer support - Upserve is singularly focused on hospitality and recognized for its great Customer Service. Breadcrumb's escalated support organization remains in place, and will be a focus for growth and improvement during the integration.
Online deals company responds to recent IBM patent lawsuit with a lawsuit of its own. That didn't take long. Two months ago, IBM filed a lawsuit against the daily deals website Groupon that accused it of infringing on some of its patents related to ...
If you're planning to drop $30,000 on the woman who gave you life this Mother's Day—and she's the type of woman who would appreciate a 3-D-printed, life-size version of you—well, you're in luck. Groupon will help you accomplish that goal. Per the ...
Remember 2011, when Hearst, Meredith, The New York Times and dozens of major newspapers all launched their own Groupon-style daily deals services? "Should Groupon be worried?" Ad Age asked. The services didn't last long. TimesSelect, the Times' ...
SG&A in International markets declined by $18 million year-over-year as we exited 17 countries under our restructuring plan and consolidated key shared service functions into regional centers to improve Customer Service while gaining operating leverage.
Since Groupon Inc. first began selling physical goods in addition to vouchers, Groupon Goods has been a bright spot for the company, posting double-digit growth even as the retailer struggled to reinvent itself. But that growth slowed in the first ...
... merchants including a whole new app named “Groupon Merchant”, designed to allow merchants to track and handle their Groupon campaigns including redemption of Groupons, monitoring of daily deals and even answering Customer Service inquiries.
The Merchant Tablet App is available for iOS and Android devices, and it allows businesses to redeem Groupons, monitor campaign performance, share positive feedback via social media and respond to Customer Service inquiries. The app works with ...
Groupon Inc (NASDAQ:GRPN) surged 1.59% yesterday and closed at $4.46. The company's market capitalization is at $2.68Billion with an average trading volume of 13.20Million. The total number of Outstanding Shares Held by the company are ...
Atairos, the new $4 billion investment fund controlled by Comcast (NASDAQ: CMCSA) and overseen by the MSO's former CFO Michael Angelakis, has announced that it will put $250 million into Groupon. According to Bloomberg, Comcast will use the ...
Meanwhile, just this past February, Alibaba bought more than 32 million shares in Groupon, giving the Chinese e-commerce giant a 5.6 million stake in the company. Email: [email protected]; Follow USA TODAY Tech Columnist @edbaig on Twitter.
An investment fund started by former Comcast vice chairman and chief financial officer Michael Angelakis and backed by the cable company has made its first major investment, pumping $250 million into Internet company Groupon. Angelakis retired from ...
Analysts say the investment is a sign that Groupon could be looking at a sale. Lead Photo. Groupon Inc. gained a $250 million shot in the arm from a newly formed investment group. Atairos, founded this year by former Comcast chief financial officer ...
NEW YORK – Groupon is getting a $250 million investment from Atairos and is working with Comcast to find potential collaboration opportunities. Atairos, a private company started earlier this year, is led by Michael Angelakis. The former Comcast Corp ...
The Company moved -0.36% down right now and is at $4.14. Stock is trading in the real-time trading session with the total volume of 3.95 million shares, as compared to its average volume of 20.54 million shares. The 52-week range of the share price is ...
The Company moved 3.73% up right now and is at $4.16. Stock is trading in the real-time trading session with the total volume of 4.43 million shares, as compared to its average volume of 20.60 million shares. The 52-week range of the share price is ...
The new app is designed to allow merchants to track and handle their Groupon campaigns including redemption of Groupons, monitoring of daily deals and even answering Customer Service inquiries. In addition, merchants can make better use of social ...
The retail world has largely moved on from the short-lived panacea of daily deals, but perhaps the promotional tactic's biggest supporter — Groupon — isn't giving up on it just yet. On the contrary, it has a shiny new toy to make it even more ...
On Wednesday, shares of online marketplace Groupon Inc (GRPN - Free Report) are down over 9% in late morning trading after UBS cut its rating for the company from 'Neutral' to 'Sell.' Analyst Eric Sheridan said that "While Groupon has recently shown ...
4 March, 2016, USA: Daily deal website operator, Groupon was in the move to raise funding but eventually ended up in a lawsuit filed by International Business Machines Corp. IBM has alleged Groupon for infringement of pattern. As per the complaint ...
In a complaint filed at the U.S. District Court for the District of Delaware, IBM says it warned Groupon officials that the company's business model was being built on patented technology, but those warnings went unheeded. Sign up for Data Sheet ...
Now, it's trading in line with peers or a bit on the expensive side, said Tom White, an analyst at Macquarie Capital USA Inc. The company is trading at about 14 times estimated 2017 earnings before interest, taxes, depreciation and amortization ...
It's time for your daily dose of trending tickers, the stocks you're following based on your Yahoo Finance ticker searches. Herbalife (HLF) – The company said it misstated an important member growth metric 28 times over three earnings calls since last ...
Each week, I talk to 5-6 potential clients, mainly small business owners. While my focus is largely on small business PPC, in these conversations I learn about their other marketing efforts as well. Groupon comes up a lot. Many of the small business ...
Daily deals service Groupon reached an important milestone: one billion sold. The company announced Friday the one billionth Groupon was sold, a promotion at restaurant Pirrone's Pizzeria in St. Louis. The restaurant will receive $10,000 for selling ...
After nearly eight years in business and with operations around the world, Groupon says its one billionth deal was for a deep discount at St. Louis' Pirrone's Pizzeria. Since it started with a two-for-one pizza deal in Chicago in 2008, Groupon says it ...
Markets reopened on a strong note after the Lunar New Year holidays despite losses on two days of the week. The Shanghai Composite Index declined on Monday after losses for industrial and financial stocks eclipsed gains made by gold mining stocks.
Tracey Ryniec and David Bartosiak, Stock Strategists at Zacks Investment Research, discuss the recent revelation that Chinese e-commerce giant Alibaba (BABA - Analyst Report) has taken a 5.6% stake in American coupon and e-commerce company ...
The purchase gives the Chinese e-commerce powerhouse about a 5.6 percent stake in Groupon. Alibaba disclosed the purchase in a regulatory filing on Friday. The news comes shortly after Groupon reported a fourth-quarter adjusted profit and revenue that ...
On Tuesday, shares of deals and discounts website company Groupon Inc (GRPN - Analyst Report) are soaring after news broke that Chinese e-commerce giant Alibaba (BABA - Analyst Report) that it had bought a 5.6% stake in the company. As of 10:52 AM ...
It's now the fourth largest shareholder. Is Groupon poised to make a comeback? Alibaba BABA -0.19% , the Chinese e-commerce giant, snatched up nearly 33 million shares of the daily deals site Groupon GRPN 4.79% , the company disclosed in a regulatory ...
Yahoo isn't the only tech company to enjoy a bump in stock price thanks to Alibaba. Let's look at tech stocks to watch Tuesday: Groupon. Shares of the daily deals service surged 36% in morning trading after Alibaba disclosed acquiring a stake in the ...
