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Just one more story about bad service. Bought a Go-Flex online from their store. The thing was bad right out of the box. Called support - waited. Then spoke to an agent - said I wanted to return for a refund. First refused to refund. Then said would refund if I paid the $15.00 to return the product. I was told that the products ARE NOT tested in China; so, they expect some to be bad from the box. That's a heck of a thing.


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