Flag Aer Lingus Customer Service Review

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I hadn't flown with Aer Lingus since my childhood; they are now one of the worst airlines in the world. I bought thru the website with an American VISA (in dollars-in NYC) and was charged a foreign service fee. Then two things were taken from my checked suitcase. Of course I don't have receipts for things bought in 2007 that were under $500 each. Changing the fly date on the return ticket is my current hell; the flight is still offered at the price I paid but the website asked for over $500 to change the return ticket. I am in France and you cannot call the Aer Lingus customer service numbers using Skype (they have blocked it). The staff is defensive & nasty and the company policies are mean, old fashioned and the whole show is badly run. They should just go out of business NOW.


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