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i purchased chase i.d protection ,cost 11.99 a mth,it is a waste of money, for 2 yrs i have been trying to get my credit report,it is free part of the service . i requested this service 3 or 4 time each time i was told in 7 -10 days i would get it, never did rec'd the report,i cancelled the service, but b-4 i did i again requested my credit report, i was told by a supervisor ,mr field that i i cance after the request, so that voided my request, and that chase was not reponsible for the other request because that co. was not part of chase, chase took over 5-23-11.they only people you talk to have a language problem, i don't undertand them nor them me.when i get a break i will close all my account withchase, ck, invest,saving,and bank with a bank that care about their customers.this bank is a joke.


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