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This was the WORST customer service experience I have every experienced in my life. I called with 1 concern a msg that said GuardedID is now turned off. My question was how do I turn it on. After being on the phone for about an hour I was told I needed to purchase a warranty 49.00/99.00. Was told unless I purchase the warranty I can get no HELP. After being on the phone for an hour with a rep I could hardly understand and then being told to visit there website to get support I AM VERY ANGRY. And on top of the bad service I received I requested to speak with a supervisor I wasn't even allow to speak with one. WORTHLESS, WORTHLESS, WORTHLESS......


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