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Like someone else who commented, I recently received a package with my name and address on the outside, but someone else's book and packing slip on the inside. I am in Ohio, this book was for someone in Massachusetts. I have tried emailing repeatedly with no response whatsoever, which isn't surprising now that I have found these comments. And after reading all of this I'm not even sure I want to waste my time on the phone trying to resolve it. Ugh.


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