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Both telephone numbers listed here are now being re-routed to the Phillipines. The customer service is totally incompetent in resolving my problem. I pre-ordered several books in December which were to be released on March 1. Border's web site claims the books are available, can be added to the cart, and will ship in 24 hrs. My order summary states that all books are back-ordered. The customer rep is no help because they are reading the same info as we are. They are incapable of doing anything except to cancel your order.


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