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I ordered flowers for my husband for Valentines day and he never received them. They were to be delivered on the Friday so that he could enjoy them all weekend. I was out of town when I ordered them. They (FTD) apparently telephoned my CC company to confirm the address where they were to be shipped (my husbands office) and when the CC company didn't have that address on file as an alternate address they declined the order and that alerted the CC company so they declined further purchases on the card - which I totally get! Why would my CC company have my husbands work address or anyone else's for that matter that I would send flowers to?? My daughter in BC, my grandparents in Germany - how ridiculous! When I phoned my CC company they honoured the purchases and gave me my points - I have been trying to get ahold of FTD they cut me off every time! I'll never order from them again.


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