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I hope this is the right place. My bill for frontier communications Internet kept climbing so today, September 7 I called and spoke to Emma. While you may have many Emma's, this one works from home in West Virginia. She was courteous, knowledgeable, friendly, and got me a much better rate for a year on my account as I was ready to cut the cord. While everybody calls to complain, I want you to know what an asset Emma is to frontier communications. Not only was She helpful, but I thoroughly enjoyed my conversation with her and you are lucky to have her.


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