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purchased an item yesterday but did not get order confirmation number. I assumed the order did not go through so I ordered again, still no confirmation. Decided to try today. Checked with my bank and both orders were being processed for payment.
Now that I want to correct the problem, I can't talk to anyone at Troy Built. Have called 7 times this morning and have been put on hold and then was hung up on every time.
Troy Built customer service is the worst I have ever seen. The customer is not important to this company.

i will never but anything else from this company and i will tell all of my friends not to do business with TROY BUILT.


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