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Update. Was so frustrated reaching no one (tried all morning!!!! never reached anyone) on their borders.com service phone number that I decided to try their corporate phone number a try.

Borders Group, Inc.
100 Phoenix Drive
Ann Arbor, MI 48108

phone: 734.477.1100

I finally reached someone immediately (think I pushed 3 to get through to customor service in menu) they were very kind and helpful and helped me cancel my order. She explained that sometimes it takes awhile for a backorder to appear on their website. But I ordered 5 days ago and its still doesn't show online that it is out of stock. Anyway, order canceled and off to amazon to purchase instead.

For everyone frustrated please try this number and I hope you get through to someone helpful like I did and everything will be resolved for you. Good Luck!



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