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Booking.com is a joke. I made a reservation and within 10 minutes of making it I cancelled it because I realized it was the wrong hotel and booking.com still took $111 out of my checking account for the room, even though the reservation was for 4 months away and cancelled immediately and trying to get a hold of an actual person to help me is impossible, my only option to try to get my money back is to have to go through the process of disputing the charge through my bank. This is unacceptable. I will NEVER use booking.com nor will I ever refer them to anyone.


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