Flag Sally Beauty Supply Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

went into Sally B.Supply in north olmsted , ohio yesterday to purchase hair color. At check out i gave my info and when asked to say yes or no if it was correct i questioned the clerk as to why the wrong address and information and that i could not say yes to 'is this correct' she had an immediate curt response that that is the way it was - and that the computer systems cannot correct this problem. My entire 5 minute experience then escalated with a customer who defended her rude initial customer service attitude and stated he was a manager at a store a few doors down and customers like me are all over and it isn't the clerks fault/ I WAS AGHAST -- I asked to speak to manager who was on break. All i can say at this time is fix your computers to have the correct customer information hire a tech company to get to the root of the problem / i have gone through a stolen identity once in my life and wrong info is not acceptable / I will not be shopping at this branch anymore / WRONG PERSON ON REGISTER - AND I HAVE 25 YEARS OF CUSTOMER SERVICE EXPERIENCE thank you


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video