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DSW :34th store employees reached a new level of customer service on October 23rd. I put on the new shoes I selected, put the old shoes in the new shoe box and continued looking at shoes. I put down the box and couldn't find it 5 minutes later. Female staffer commiserated helped me look, then got on her radio. She got security to review their tape, they identified roughly where the missing box was and found my old shoes. Best customer service transaction for me lifetime, or since 2936. P. Bolton


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