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I upgraded from a IHG reward credit card from Chase to a IHG premier chase credit card with the understanding when I did this that I would receive 80,000 points if I charged $3,000 within the first three months. I did this after receiving the forth letter concerning the upgrade to the premier card and charged more than the required amount. Now we are told by Chase that this was only for new Chase customers and not existing ones. I tried to call Holiday Inn Corporate but could not get to anyone who cared. Chase said they could do nothing.


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