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On 4-8 two accounts was open for me at planet fitness I got email that it had happened and they both be discontinued. On 6-18-2019 I had in sufficient funds for 21.99 plus 29 fee added from bank.i was deviated my first time ever delinquent. I went bank got 2-6 each month statement to take planet fitness. Tom was assistant manager said he was new hire not employed during anything that happened to me.on 4-8 .25 & .25 was taken. 5-15 21.99 6-3 39.00 6-17 i was delinquent 21.99 plus 6-17 29.99 fee total 50.99. Tom assistant manager ask me what I wanted I was crying it being first time in my life this ever happened to me. He told me about other money taken from my account but my glasses are broken I couldn't confirm with him. He said he tell business office to put 21.99 i was delinquent back into account they take 29.00 fee off. I ask him following day to put money totally back into my account both memberships was canceled out when email was sent to me he showed one if li canceled one trust I canceled both if not trust I save money considering I have my own my fiancé Makes 14.00 hour had I plannned for something I had been expecting to be taken from my account trust believe I would be very dark right now plus my boyfriend buff as my guest. I seen if you want money reimbursed all you have to do is ask if willing to give part should be all like I said 4-8 two accounts my debit card was starting I got email canceled both them out. Tom refused to give me last name second day was also very rude to me. All I want was business office planet fitness corporation number and a response different than local office will deal with billing issues. Tom clarifies he knew also not present during nothing that took place with my account l. He ask what I want I want Ll my money back it resolved or I putting it all over internet way I been done. My daughter has family membership to total fitness plus is employed by them in childcare 11.00 hour. My stepmom has been employed by Cummins close thirty years our opinions count.


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