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Hi, I received a letter from you but, my questions wasn't answered. I can't go to a different dealership because both are owned by Pecheles. I paid them to replace passenger side upper control arm assembly and both lower ball joints with lifetime warranty on parts. My boyfriend replaced driver's side upper control assembly. The front passenger side was making a noise after Ford replaced parts. I drove to Ford 5 times telling them about noise. They said noise would stop but it never did but, outside tread of brand new tire was gone. Ford replaced part. Ford said they don't warranty their work because I didn't buy parts from them but,they'll warranty their work with auto part store parts that they buy themselves which we no for a fact. In addition, all my windows don't work. I also replaced a defective plastic manifold Ford stated they would pay for us to replace it but,Ford said they had stop that in 2006.I purchased my 2000 Ford Crown Victoria 2FAFP74W4YX149978 in 2012 one owner with little over 64,000 miles on it after surviving head-on accident in 2002 GT Mustang. I trusted Ford. That's why I bought the Victoria for safety plus for it to last me a life time but I see that it won't. At least I was able to take our deceased son to his radiation appointments but now the water pump is leaking and I can't trust Ford to replace it. What should I do? I can't afford to go to NewBern,NC to different Ford dealer. You give famous people your cars and they sell them. If you gave me gave me one I would drive it for a life time and be very thankful to have it. I appreciate your time to read this. Thank you Tammie Heath 2231 Wharton Station Road, W


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