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My microwave oven had an error message of 5E. I called Samsung service and they said that I had one warranty call to use. A service call was set up. My granddaughter unplugged the oven and replugged it, pushed a few buttons and the problem was solved. I cancelled the service call because I thought it was fixed. Now it has the same error message and cannot be solved by doing the procedure above. Samsung says that I used up my warranty call even though it was cancelled and now I have to pay to get it fixed. Most probably I will buy another brand if the repair cost is too high. Samsung, I have lost faith in you!


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