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Hello, my name is Linda Petty. I took my dog Harper, a cockapoo ti be groomed. Well 20 mins after I dropped him off someone from the grooming department called me and said they were taking him to the emergency vet doctor because his ears were red and he became very upset. They said they were removing hair from his ears. Then the vet doctor called me ten minutes after that and said your dog is here and he has a black eye. I s Asus what do you mean. The groomer said his ears were red and he reacted bad to them removing hair from inside his ears. She said your dogs ears are fine but they bought him here for his eye. I was very upset because the groomer at Pet Smart didn't tell me the real reason they took him to the emergency vet doctor. The doctor told me Harper needed two medications. One for pain and one for infection. So the groomer picks Harper up from doctor. They call me and tell me Harper is back and do I want them to finish grooming him. I said he he okay, cause I dont understand what happened. The girl on the phone began talking about eyes drops and the bath tub. I said well what happened to his eye. They said they didn't know. I said well have the manager there because I need to understand what happened to Harper. When I got there the manager said Harper had a blood vessel burst in his eye. I said how did that happened??? They said they dont know. So the manager paid for the grooming bill. My Harper is off white in color so you can see the injury and he has to have medication for seven days. I'm very disappointed and confused. This Pet Smart is located in Commerce Michigan on Haggerty and 14 mile. Looking forward to your response and help in this situation. I didn't call the news in my city. Thank you . Linda Petty is my name and I am Harpers owner.


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