Flag Hoover Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

Hoover is denying a part for my vacuum which is still under warranty. Been on the phone with them for at least 30 min. They keep putting me on hold. I insisted that I should be entitled to the piece that snapped off for my "wand". Seems like the "design" is faulty. Rep came back on after about 15 min and said she would try to call the warranty dept., but she doesn't think they will cover this snapped off part. They don't think that I need to have a wand holder - but, it came with the machine and snapped off, so, they should be responsible. She said she'd call me back. Why do I find that hard to believe. I will NEVER purchase another Hoover product in my lifetime - what a HASSLE, certainly not worth my time. This is one company that should just go out of business because of the way it treats it's customers.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video