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Each year I try to search for a holiday via RCI to try to use up my week that is banked with you Pine Lake England. Each year I am met with the same negative responses, there are no holidays available in England in the weeks that I want to accomodate myself, my partner and our small dog!!! So now I have a week that is due to expire on 31/5/18 that I am once again unable to utilise due to you only having 3 holidays available from 3rd or 4th of MARCH, i.e. when no one else wants to take the holidays because of course it is freezing cold in England and even moreso in Scotland!! This could fall under the Trades Descriptions Act i.e advertising something that just isnt legitimate. How can you help me RCI and redeem your reputation???


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