Bed, Bath and Beyond customer service

Bed, Bath and Beyond is a chain of retail stores in the United States. Bed, Bath and Beyond offers products that are primarily used in the home environment, such as kitchen, laundry or living areas. Bed, Bath and Beyond customer service options include form submission or phone support.

General Customer Service

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  • How to reach a live person:
    • Stay on the line for a customer service rep
  • Hours of Operation:
    • 24/7
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User Reviews

Posted by Anonymous


My family and I will not be shopping at your stores anymore since you have decided to no longer carry My Pillow as a political gesture. You have caved to the left. Deeply disappointed in your company.

Posted by Anonymous


It has come to my attention Bed Bath & Beyond has decided to discontinue Mike Lindell's My Pillow products due to "economic" reasons. The timing of this decision very suspect, it's been reported his product was dropped due to his support of President Trump and his outspokenness of voter fraud. I fully support Mike Lindell and the stance he's taken to protect our freedoms and democracy. I'm very disappointed with your decision to follow the "cancel culture" with people you disagree with. I will no longer shop in your store and would like to cancel my membership. I will also encourage people in my circle of influence to do the same.

Posted by Anonymous


I am writing to ask you to reinstate Mike Lindell's My Pillow to your stores. You are treating Mike badly and unfairly just because you were advised by the left with their war tactics to drop his products because he was standing with Trump.

I am one of those 75 million people who voted for President Trump . I have been buying from your store for years.

I WILL BE TO BOYCOTTING YOUR STORE UNTIL HE IS REINSTATED. This a free country, I thought. VERY UNFAIR.


Patricia Wilcox

Posted by Anonymous


I would like to take this opportunity to share my experience at two locations in WA today, Jan 17, 2021. I stopped at the Bed,Bath and Beyond, Bellevue Crossroads store. I was shopping for the Bee & Willow twin flannel sheets that I viewed online. I was at the checkout with sales associate, Yenesia, who was very courteous, helpful as I was looking for a particular print, w/o success not in stock I asked if another store carried that design. She contacted her superior, Bill who has access to view other stores inventory and he graciously took over and contacted the stores. He personal looked for me in the store to advise he located that item and needed my name to put on hold.
It's not often that one would take the time to send a complimentary letter of their experience, more often one is quick to send a note of dissatisfaction.
I decided to drive to a closer location in Redmond and look at their inventory, prior to leaving I called and spoke to an associate, who knew exactly what I was inquiring. I drove to that store and not realizing the associate put it on ahold. I was directed to Allesandro (last name), he was from NY, he held it in back and to my amazement I now have it and ready to take it to CA for my 90 year old mother.
Thank you to the wonderful staff at your stores here in WA. They all went beyond a customer's expectation, all three Bill, Yenesia and Alessandro were so genuine in providing great customer service In experience and care. I am very grateful to have made the trip to those stores.
Ardis Bowker
[email protected]
650 281 5666

Posted by Anonymous


Totally disgusted and disappointed. I received the wrong item and it was picked up by Fedex on April 20.
A replacement was never mailed and it was never credited back. So Bed Bath has been holding my money since the.
I called Customer Service to speak with someone and the young woman said all managers were in meetings and someone would get back to me. That never happened. Daniel Creel sent me an email on April 20th. No resolution
I do not want the replacement any more, how about crediting me back since the end of April.
Melina Gabler

Customer Service Ratings

Based on 153 votes.

3.2

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Hours of Operation

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Bed, Bath and Beyond customer service news

Bed, Bath and Beyond the Truth? Retailer Says Ivanka Trump Line Still Available

Bed, Bath and Beyond (BBBY) backpedaled over the weekend after a customer service representative claimed last week in an email that the company was no longer carrying Ivanka Trump's products. Following a query from a member of the #GrabYourWallet ...


Bed Bath & Beyond Says It's Still Selling Ivanka Trump's Products

The statement comes after Shannon Coulter, the co-founder of the #GrabYourWallet movement aimed at boycotting companies selling Trump-branded products, tweeted a screenshot of an e-mail from a Bed Bath & Beyond customer service representative ...


Bed Bath and Beyond Suffers Its Worst Stock Plunge in Nearly 8 Years

Bed Bath and Beyond Inc. suffered its worst stock decline in almost eight years, rattled by a disappointing forecast and an increasingly costly battle to ward off Amazon.com Inc. and other e-commerce sellers. Heavy discounting and promotions weighed on ...

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