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I have been trying to cancel my service for over a year. I thought it was cancelled finally as I did not hear from ADT even though I did email request confirmation that it was cancelled, I now have after a year received a phone call stating that my account has been sent on collection. I cancelled the service due to VERY POOR CUSTOMER SERVICE. We had been with protectron for years, when ADT took over it has been one hassle after another. I continue to try to close this account and still have not had any confirmation or any communication from ADT.


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