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I returned my Timex watch for a refund in December and they never notified me about receiving the package until I finally called a second time in early January. They said they had the watch and would be giving me a refund and confirmation email the following day. It has been 10 days and I still have no email or refund from them. It's frustrating enough that I wait more than 30 min just to speak to an employee every time I call.


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