Timex customer service

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Customer Service

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Phone: 800-448-4639

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User Reviews

27
Aug

Posted by Gerald


on 8/27/19 at 4:25PM

This might be a waste of time after all the negative comments I have read on this web site, but here goes. I have a Timex watch that I absolutely love what I ordered off Amazon. It is orange with black trim that has Indiglo printed on the front bottom. The band is plastic like material. The watch band has broken and and I have tried to replace it and no one seems to have one that will fit. I would like either a new watch band or to replace the watch.

14
Sep

Posted by atx pop


on 9/14/18 at 1:38PM

I guess Timex has given up on customer service. I have waited 4 days for a watch band to ship. Customer service is worthless. Time to switch brands.

14
Mar

Posted by Upset


on 3/14/18 at 3:12PM

I have e mailed Timex TWICE requesting help acquiring a manual for a Model T78677 wrist watch that I received as a gift without a manual. They say that I Will get a response within one business day but I guess they have not trained anyone in what constitutes a DAY. Timex had been a good company and I suggest everyone purchase other brands if you want customer service.

12
Feb

Posted by Daniel


on 2/12/18 at 7:21AM

I have been a Timex Ironman watch purchaser for the last 20 years. Recently the last 2 watches in 12 months I have worn overnight leave a Red itchy Chemical Burn. I gave one watch to my son and it effected him the same way.I don't know what rubber compound you're using but,It's Bad.

25
Jan

Posted by ?


on 1/25/18 at 2:34PM

I just called your # about a $40~$45 watch that is 2 months old. It's an inexpensive Expedition analog, black face,black fiber band with date. It doesn't keep time. It loses time. I was informed I have to return it to the Wal Mart I bought it at (another state) with receit (thrown away).That being the only solution available, i will return to a local Wal Mart and purchase a new watch. A Casio. I normally buy a new Timex every couple of years. I'll be sure to tell everyone I know of my experience. Thank you for your time.

View all 39 Timex customer service reviews »
Customer Service Ratings

Based on 111 votes.

2.9

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Corporate Office

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Timex Manuals

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Timex customer service news
The 10 Best Timex Watches Under $200

Timex has been the standard bearer of wallet-friendly, all-American watches since the 1850s, but its most beloved model, the MK1, is just over 30 years old. It's a testament to how frequently the storied company can reinvent itself while still holding ...

The Timex-Sinclair computer, 1982

The Timex-Sinclair was the first computer I ever had and, hooked to a little TV set I got somewhere, it taught me much of what I know about computing. Me, and everyone else, for some 600,000 of the tiny machines were sold. It took some skill to operate ...

Ted Baker Signs Watch License With Timex

Ted Baker has signed a global licensing agreement for watches with Timex Group. The U.K.-based brand formerly had a deal with Geneva Watch Group. The new deal, which kicks off in summer 2019, is intended to better complement the company's apparel ...

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