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Rite aid in Desert Hot Springs, California is un-lawfully refusing to transfer my families prescriptions. Their 'new' manager Margaret won't make the faxed request because 'she has a problem transferring prescriptions, unless the person is home bound.' Because Hot Springs pharmacy delivers, Margaret doesn't have a problem with those requests. I physically went to the store and spoke with Margaret on Friday 12/08/17, requesting in person as she wouldn't do this transaction by the customary practice of working with another company, and not by my verbal phone request. I should not have to justify my wishes and wants of doing business with one company or another. She has not responded as of this date 1:40pm 12/11/17. Attention corporate office: please fix this problem we have a need in this town for better service and care then you are offering!!!!! Geri D.


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