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The negative comments breaks my heart as a retired Meijer employee of over 22 years. I started out in 1973 and it was joy to come to work. The employees were always expected to do more than their best for every customer/guest. In fact as a trainer , I always told the new employees training for customer service desk, that they should always make sure they did their best to send a guest away smiling. As the years passed, and many changes were made unfortunately I saw employees lose their zeal to be their best because of the problems happening to them from Meijer changes to employees. Pay wise, work schedules and sometimes silly rules we had to follow, such as trying to sell the customer lottery tickets ect.. one small example. And we would sometimes get customers who were upset at our asking...Anyway, to see all these reviews that tell me customer service is at an all time low really hurts. Unless Meijer gets back to the fundamental belief that FRED had, that we are FAMILY, nothing will change. Until the UNION tries to work with the employees that THEY work for and make their lives better along with making Meijer a better EMPLOYER, nothing will change and people will walk away feeling "I will not come back"...PLEASE stop and think about where Meijer has come from and where it is now as far as employees and Guests are concerned. MAKING MONEY for the company is the issue I understand that. But, is it really worth loosing what once was what Meijer stood for in the beginning? People were proud to come and purchase from and it's employees were proud to work for you. I hear and see that declining every year for many years. It doesn't make me feel good saying all this, I am only hoping someone in MEIJER upper echelon will read this and DO something.


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