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My husband and I went to Red Lobster on our anniversary, September 27, 2017 and had the absolute worst experience ever. I ordered a meal with crab and could not even get a small fork to eat the crab with even after asking over 4 times. We had completely finished our entire meal, except for the crab which was cold by then. The manager truly did not care and this was on a Wednesday and they were not even busy. I emailed you about our experience. I can't believe no one has even take the time to respond to me at all. I even gave you the information from the receipt. I thought you all had a better reputation than this but I'm really disappointed in Red Lobster. You were always my favorite restaurant to go to, but I must admit, I haven't been back since and probably will never go back after the lack of concern I have received from you all. I guess I would rather spend a little bit more money knowing I will get better service at a different seafood restaurant. Obviously between the corporate office and the local management I cannot believe the "Oh. well" attitude.


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