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Horrendous customer service. I placed an order for nearly $1,000 of equipment and paid for overnight shipping. I called the customer support number and was on hold for 15 minutes. Used the 'chat' and wasted 20 minutes with a person who kept asking for my customer information and finally told me that I need to call customer support. Called back and I have not been on hold for an additional 20 minutes. If they care this little about customers in the


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