Flag Gander Mountain Customer Service Review

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Went to the Gander Mountain store in Henrietta NY today and saw a used Colt 22lr Frontier for sale. The price on the gun was $239. The sign on top of the display stated 40% off lowest price marked on the taground and the fine print states that the "You Pay" price is the price minus the percentage off. This gun did not have the red and yellow discount tag on it--it had the regular tag on it. So per what was stated on the 40% off sign--40% off lowest price on the tag--the gun should have been sold for 40% off the $239 price and stated that to the sales person. I was told the price on the tag was the sale price and that is what it will be sold at. I pointed out what the discount sign said--40% off the lowest price on the tag. I was told to read the fine print and told I had and perhaps he should. He said the price is what is stated on the tag and that was that. Again I pointed out that wasn't what the sign said--I also argued this point with the manager. Both became frustrated with me and asked that I leave "Their store". The manager did say that he told his boss that the sign was misleading. Well I took my time walking out of the store being followed by the two idiots I had been arguing with. I guess I wasn't moving fast enough for them because I was told "sir don't make me call the cops". I told them to call them--they didn't. I still feel that they should have honor the discount as stated on the sign--40% off lowest price. I've bought a lot of stuff at this including one long gun. But after this experience I'm glad they're closings.


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